Mia Mirković
Astoria,Montenegro
Summary
I was born in Podgorica and I am 22 years old. I have completed my undergraduate studies and am currently in my second year of master's studies at the Faculty of Economics in Podgorica.
I am a confident and communicative person who enjoys working with people. I especially like working in a team where I can contribute my ideas and energy. Additionally, I am used to working under pressure and in a dynamic environment, which allows me to solve problems efficiently and achieve goals.
During my studies, I worked as a J1 student in restaurants and hotels, which allowed me to gain valuable work experience in hospitality and develop my skills in service, organization, and teamwork. These experiences have taught me the importance of quality communication, patience, and adaptability.
I am ambitious and always strive to improve my knowledge and skills. I am a versatile person with strong multitasking and time management abilities. I am always ready to take the initiative and contribute to the success of the organization I work for.
Overview
2
2
years of professional experience
Work History
Expeditor
Sea Salt
2023.07 - 2023.11
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
Food Runner
Sea Salt
2023.05 - 2023.11
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Busser
Sepora Italiano
2022.05 - 2022.11
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Shop Assistant
Madam's Port
2022.05 - 2022.11
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Education
Master In Menagment - Menagment
University of Montenegro-Economic
Podgorica, Montenegro Bachelor Of Economics - Menagment
University of Montenegro- Faculty of Economic
Podgorica 05.2022
Accounting
High Economy School ,,Mirko Vesovic"
Podgorica, Montenegro 05.2019
Skills
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Google Drive
- YouTube
- Upravljanje nalozima na društvenim mrežama
- Social Media
- WordPress
- Windows
- Internet
- Basic skills in graphic (canva)
- Adobe Photoshop (basic elements)
- Google forms
Personal Information
- Date of Birth: 08/11/2000
- Nationality: Montenegrin
Timeline
Expeditor
Sea Salt
2023.07 - 2023.11
Food Runner
Sea Salt
2023.05 - 2023.11
Busser
Sepora Italiano
2022.05 - 2022.11
Shop Assistant
Madam's Port
2022.05 - 2022.11
Master In Menagment - Menagment
University of Montenegro-Economic
Bachelor Of Economics - Menagment
University of Montenegro- Faculty of Economic
Accounting
High Economy School ,,Mirko Vesovic"
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