Lily Lake
Wilmington
Summary
Motivated and dependable individual with experience in public safety programs, community service, and food service. Seeking an opportunity to apply strong communication, teamwork, and organizational skills in a professional environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deli Worker
LaCascia's Bakery
Burlington, MA
02.2023 - Current
- Prepared and sliced meats, cheeses, and other deli products for customer orders.
- Maintained cleanliness and organization of work area to ensure food safety compliance.
- Assisted customers with product selection, providing recommendations based on preferences.
- Operated slicing machines and scales efficiently to fulfill daily production requirements.
- Collaborated with team members to streamline service during peak hours, enhancing customer satisfaction.
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Collaborated with fellow team members to ensure seamless operation during peak hours.
Cashier
LaCascia's Bakery
Burlington, MA
08.2021 - 02.2023
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable recommendations on bakery items.
- Handled cash, credit, and debit transactions while ensuring compliance with company policies.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and loyalty.
- Trained new cashiers on operational procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
Education
Liberal Arts And Sciences
North Shore Community College
Danvers, MA05.2027
Wilmington High School
Wilmington, MA06.2023
Skills
- Community Engagement & Public Outreach
- Knowledge of Public Safety Practices
- Emergency Response Awareness
- First Aid & CPR Certified
- Observation & Situational Awareness
- Team Collaboration
Public Safety & Community Service
Food Service & Customer Service
- Customer Service & Guest Assistance
- Food Preparation & Handling
- Safe Food Handling & Sanitation Practices
- Cash Handling & POS Systems
- Order Accuracy & Attention to Detail
- Time Management & Multitasking
- Ability to Work in Fast-Paced Environments
Accomplishments
- Completed an internship with the Middlesex Sheriff's Office, contributing to community outreach initiatives and supporting administrative and program coordination efforts
- Active member of the Wilmington Police Department Explorer Program, demonstrating commitment to public safety and professional development
- Participated in law enforcement ride-alongs, gaining firsthand exposure to patrol procedures and community policing practices
- Trained in foundational public safety techniques, including situational awareness and emergency response support
- Earned First Aid Certification and CPR Certification, demonstrating readiness to respond to emergency situations
- Recognized for reliability, professionalism, and strong engagement in community-focused public safety programs
Certification
- FIrst Aid and CPR
- Scuba Diving Certified
Timeline
Deli Worker
LaCascia's Bakery
02.2023 - Current
Cashier
LaCascia's Bakery
08.2021 - 02.2023
Liberal Arts And Sciences
North Shore Community College
Wilmington High School