Lily Lambert
Palm Bay
Summary
Compassionate and dedicated high school graduate seeking an entry-level position in the healthcare field as a Patient Care Assistant or Front Desk Medical Receptionist. Known for delivering excellent customer service, building strong relationships, and showing empathy—skills essential for patient-centered care. Ready to bring energy, reliability, and heart to a medical team.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Cashier/Deli Worker
Publix Supermarkets Store
Palm Bay
04.2023 - Current
- Delivered exceptional service with a warm and caring attitude.Maintained clean, safe work environments and followed health standardBuilt strong connections with customers, often becoming a familiar and trusted face.Prioritized safety and comfort to ensure a welcoming shopping experience.Prioritized safety and comfort to ensure a welcoming shopping experience.Handled transactions quickly and accurately.Managed long lines with a calm, friendly attitude.Provided assistance and answered customer questions with patience and empathy
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Conducted price checks for special orders or discounts as requested by customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
Education
Palmbay Magnet High School
Palm Bay, Florida 08.2022 - 05.2025
Skills
- Soft Skills
Strong emotional intelligence & empathy
Team-oriented & great with people
Passion for helping othersWorkplace Skills
Excellent communication & active listening
Fast learner, reliable, and always professional
Fluent in EnglishPersonal Strengths
Creative thinker
Detail-oriented & clean
Family-focused and grounded
- Cash handling
Languages
English
Full Professional
Timeline
Cashier/Deli Worker
Publix Supermarkets Store
04.2023 - Current
Palmbay Magnet High School
08.2022 - 05.2025