Lily Little
Knoxville,Tennessee
Summary
To obtain employment that will allow me to pursue my goals and provide me with valuable work experience in order to expand my skill set and life experiences.
Able to set goals and work towards them. Exhibits strong work ethic and people skills. Considered to be quick learning, detail-oriented, motivated, and friendly. Strong customer service and personability. Able to work at a fast pace and multitask. Works great in a team setting.
Overview
10
10
years of professional experience
Work History
H&M at West Town Mall
01.2023
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Dog Sitting
Dog Sitting
01.2018 - Current
- Provided supervision and care for dog(s) while owners were out of town during summers and/or weekends
- Responsible for feeding, watering, exercising, bathroom breaks, and continuation of provided schedule from family.
- Enhanced clients satisfaction by providing attentive and personalized care for their dogs.
Babysitter
Child Care
01.2014 - Current
- Provides childcare for multiple families after school, weekends, and/or summer vacations
- Develops and implements fun and educational activities for all children, ranging from ages.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
Receptionist
UTK Aquatic Center
01.2021 - 01.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Efficiently processed customer information and payments into database.
- Maintained a friendly, approachable demeanor.
- Managed customer behavior in the lobby during events.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- CPR certification.
Barista
Higher Ground Coffee Co.
01.2020 - 01.2021
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Confidently led others in an efficient and friendly work environment.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
Model
York Lane Boutique
01.2018 - 01.2019
- Collaborated with photographers and stylists for visually compelling photoshoots, resulting in increased publication features.
- Contributed to the success of marketing campaigns by providing eye-catching visual content for digital platforms.
- Gained exposure for smaller businesses by modeling for local boutiques and designers, ultimately increasing their sales.
Education
Esthiology -
Douglas J. Aveda Institute
Kinesiology -
University of Tennessee at Knoxville
Knoxville, TennesseeHealth and Human Performance -
University of Tennessee at Martin
Martin, Tennessee01.2020
Westview High School
Martin, Tennessee01.2018
Skills
- Supervision and leadership
- Team building
- Problem-Solving
- Social Perceptiveness
- Attention to Detail
- First Aid/CPR
Custom
- Arthritis Foundation, Sold tickets, collected donations, and participated in Refit activities at Fitness 1440 to promote wellness to benefit the foundation.
- Discovery Park of America, Assisted with sheep brain dissection.
- University of Tennessee at Martin Kid College, Assisted in organization and management of children before, after, and between courses.
- Weldon Public Library, Performed weekly duties in children’s library.
- Annual Soybean Festival, Chaperoned small groups of students on day trip, assisted in implementation of Bike Rodeo.
- Santa’s Village, Worked as an Elf for Santa and assisted with children.
- Service Day/Nights, Packing food for needy people, sorting food cans at We Care, etc.
Timeline
H&M at West Town Mall
01.2023
Receptionist
UTK Aquatic Center
01.2021 - 01.2022
Barista
Higher Ground Coffee Co.
01.2020 - 01.2021
Dog Sitting
Dog Sitting
01.2018 - Current
Model
York Lane Boutique
01.2018 - 01.2019
Babysitter
Child Care
01.2014 - Current
Esthiology -
Douglas J. Aveda Institute
Kinesiology -
University of Tennessee at Knoxville
Health and Human Performance -
University of Tennessee at Martin
Westview High School