Lily Martin
Cedar Falls,IA
Summary
Dynamic professional with a proven track record in emergency response and customer service excellence, notably at Falls Aquatic Center. Skilled in AED operation and stress tolerance, adept at leading teams and enhancing safety. Achieved significant improvements in guest satisfaction and safety protocols through effective team collaboration and strong client relations.
Overview
2
2
years of professional experience
Work History
Pool Lifeguard
Falls Aquatic Center
05.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Shift Leader
Big Acai
10.2022 - Current
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Prepare food
- Enforced Health Code Policies
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
In Progress -
Cedar Falls High School
Cedar Falls, IA05-2025
Skills
- Stress Tolerance
- AED Operation
- Physical Fitness
- Pool Maintenance
- Emergency response training
- Injury Prevention
- First Aid
- Strong client relations
- Team Collaboration
Yoga
My favorite hobby is yoga at Balance Hot Yoga Studio. I love it because it allows me to keep my mind and body at peace throughout the week.
Timeline
Pool Lifeguard
Falls Aquatic Center
05.2023 - Current
Shift Leader
Big Acai
10.2022 - Current
In Progress -
Cedar Falls High School
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