Summary
Overview
Work History
Skills
Certification
Timeline
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Lily Martinez

Experienced Hospitality Professional With Strong Bartending Background
Oakland,California

Summary

Experienced hospitality professional with 7+ years in fast-paced bar and restaurant environments, including high-volume bartending and front-of-house support roles. Known for strong communication, quick thinking, and a dependable team member. Skilled at multitasking under pressure, anticipating needs, and collaborating with both kitchen and floor staff to ensure smooth service. Excited to apply my diverse hospitality background and strong teamwork skills in a dedicated server role at a reputable restaurant.

Overview

7
7
years of professional experience
2
2
Certifications

Work History

Bartender

Telegraph Beer Garden
06.2023 - 04.2025
  • Delivered quality service in a fast-paced environment while maintaining a positive attitude throughout each shift.
  • Managed inventory restocking and bar display to ensure items were clearly visible and organized.
  • Performed daily cash reconciliation and balanced registers, ensuring accuracy and handling transactions efficiently during peak times.
  • Trained and mentored new team members on organization, cleanliness, and customer service standards, enhancing overall team efficiency and service quality.
  • Crafted original cocktail specials, contributing to menu variety and seasonal offerings.

Bartender

Club Mallard
05.2022 - 06.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Adapted to shifting priorities and multitasked to support smooth operations.
  • Developed a strong understanding of regular customer preferences, ensuring a personalized and welcoming atmosphere that kept guests coming back.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Busser, Expeditor

Zaytoon Mediterranean Restaurant and Bar
11.2017 - 03.2020
  • Supported both front and back of house operations in a fast paced, high-volume restaurant that consistently operated at full capacity.
  • As a busser, ensured rapid table turnover by clearing and resetting tables between courses, maintaining a clean and welcoming environment.
  • As an expeditor, coordinated closely with kitchen and servers to time food delivery accurately, verify modifications, and ensure plate presentation met house standards.
  • Maintained open lines of communication across roles, contributing to efficient service flow and strong team dynamics.
  • Strong ability to think quickly, multitask, and keep cool under pressure during busy dinner rushes.

Skills

  • Fast-Paced, High-Volume Experience
  • Strong Verbal Communication & Teamwork
  • POS System Proficiency (eg, Square, Aloha)
  • Table Clearing, Resetting & Turnover
  • Cocktail & Spirit Knowledge

  • Time Management & Multitasking Under Pressure
  • Order Accuracy & Modification Awareness
  • Cash Handling & Daily Reconciliation
  • Food Expediting & Course Timing Coordination

Certification

Food Handlers Certification

Timeline

Food Handlers Certification

01-2025

RBS Certification

01-2025

Bartender

Telegraph Beer Garden
06.2023 - 04.2025

Bartender

Club Mallard
05.2022 - 06.2023

Busser, Expeditor

Zaytoon Mediterranean Restaurant and Bar
11.2017 - 03.2020
Lily MartinezExperienced Hospitality Professional With Strong Bartending Background