Armando Diaz
Los Angeles,CA
Summary
Experienced hospitality professional with a strong background in bar operations within high-volume environments, including renowned cocktail clubs and dynamic restaurant bars. Known for effectively managing workflow, optimizing operational processes, and leading teams to deliver exceptional guest experiences. Skilled in navigating fast-paced settings, training staff, and collaborating on beverage programs to ensure seamless service and operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Townhouse & Del Monte Venice
Venice, CA
10.2020 - 03.2024
- Contributed as a valuable team player in a high-volume cocktail club/nightclub setting, ensuring cohesive teamwork and efficient service.
- Operated within a solid beverage program, maintaining high standards and consistency in a renowned craft cocktail environment.
- Assisted in managing a comprehensive back bar with over 60+ spirits and liquors, supporting overall team efforts to deliver exceptional service and a memorable guest experience.
Bartender
Gran Blanco
Venice, CA
07.2019 - 11.2022
- Operated in a high-energy supper club environment with a focus on natural wines and craft cocktails, delivering exceptional service during both dinner and brunch services.
- Specialized in the late-night bar scene, managing a bustling atmosphere and maintaining high standards of service and guest engagement well into the evening.
- Enhanced the overall guest experience by providing attentive service and creating a vibrant and welcoming atmosphere for late-night patrons.
Lead Bartender
Bistro Jolie
Bell Air, CA
05.2018 - 10.2019
- Led bar training programs and developed cocktail creations for a fine dining French-inspired restaurant, focusing on low ABV cocktails and an extensive wine program.
- Managed inventory and ordering processes, ensuring efficient stock levels and cost control.
- Trained and mentored bartending staff, fostering a collaborative environment and enhancing team performance.
Bartender
Check Hall Lodge Room
Highland Park, CA
05.2017 - 09.2019
- Delivered high-quality service in a dynamic multi-purpose venue, operating as both a music venue and restaurant bar with a focus on rotating beer and craft cocktail programs.
- Adapted to the shifting dynamics of a high-volume setting, managing service during concerts and events with a large capacity of 500+ guests.
- Collaborated effectively with the team to ensure seamless operations and maintain high service standards amid the venue’s lively atmosphere.
Barback / Bartender
Nomad Los Angeles
Los Angeles, CA
01.2017 - 03.2018
- Supported operations across multiple bar venues, including a lobby bar and rooftop bar, in a high-profile hotel environment with an award-winning beverage program.
- Focused on efficient bar prep and exceptional guest service, contributing to a positive and memorable guest experience.
Bartender
The Line Hotel
Los Angeles, CA
04.2014 - 09.2017
- Delivered high-quality service in a high-traffic all-day restaurant setting, collaborating effectively with the team to support seamless operations.
- Efficiently handled a multitude of hotel events, from large-scale gatherings to intimate functions.
- Catered to a diverse clientele, including local patrons and hotel guests, adapting service strategies to meet varying needs and preferences.
- Enhanced guest satisfaction through attentive service and creative beverage offerings, contributing to the hotel’s reputation for excellence in both brunch and evening service.
Education
High School Diploma -
Hollywood Senior High School
Los Angeles, CA2010
Skills
- Bar Operations Management: Proficient in overseeing bar workflows, optimizing processes, and maintaining high standards in high-volume settings
- Team Leadership: Experienced in leading, training, and mentoring staff to foster collaboration and enhance team performance
- Guest Experience Excellence: Skilled in delivering exceptional service and creating memorable experiences in dynamic and fast-paced environments
- Beverage Program Collaboration: Adept at working collaboratively on beverage programs, including cocktail creation and inventory management
- Operational Efficiency: Strong ability to streamline operations, manage inventory, and ensure smooth service flow
- Adaptability: Proven track record of adjusting to shifting dynamics and high-pressure situations, particularly in busy and multifaceted venues
Certification
Bar Smarts Certification/ WSET Spirits Certification/ RBS Certification/ Food Handlers Certification
Timeline
Bartender
Townhouse & Del Monte Venice
10.2020 - 03.2024
Bartender
Gran Blanco
07.2019 - 11.2022
Lead Bartender
Bistro Jolie
05.2018 - 10.2019
Bartender
Check Hall Lodge Room
05.2017 - 09.2019
Barback / Bartender
Nomad Los Angeles
01.2017 - 03.2018
Bartender
The Line Hotel
04.2014 - 09.2017
High School Diploma -
Hollywood Senior High School