Summary
Overview
Work History
Education
Skills
Certification
Letter Of Appreciations
Interests
Timeline
background-images
Lily  Matlock

Lily Matlock

San Diego,CA

Summary

Dynamic Operations Specialist with U.S. Navy experience, excelling in project management and cross-functional communication. Proven track record in enhancing operational efficiency and coordinating successful community outreach initiatives. Adept at resource planning and maintaining attention to detail, ensuring timely completion of projects while fostering teamwork and collaboration. CPR and First Aid certified.


Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.




Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Specialist

U.S. Navy Active Duty
07.2023 - Current
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects within my command.
  • Assist Naval Officers in planning phases of deployment readiness.
  • Collected, arranged, and input information into multiple database system.
  • I ensure the proper use, stowage, and disposal of classified materials.
  • While preforming the Operations Specialist Rate, I have also successfully managed multiple voluntary service and moral warfare recreational projects simultaneously while adhering to deadlines and budget constraints.
  • Coordinated Community Outreach projects with ship board Chaplin in foreign port visits. Providing voluntary opportunities to sailors and marines.

Waitress/Restaurant Hostess

Copelands of New Orleans
01.2021 - 06.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Education

High School Diploma -

Destrehan Highschool
Destrehan, LA
05-2023

Skills

  • Operational efficiency
  • Planning and coordination
  • Cross-functional communication
  • Project management
  • Resource planning and scheduling
  • Fleet management
  • Improvement plans
  • Personnel assessment
  • American Red Cross CPR Certified (06/12/24)
  • Teamwork and collaboration
  • Advance First Aid Certified (On Board Training)
  • Attention to detail
  • Problem-solving

Certification

  • Operations Specialist "A" School, Surface Combat Systems Training Command Great Lakes Illinois, -02/13/2024
  • GCCS-M GL Operator, Surface Combat Systems Training Command San Diego, - 04/05/2024
  • Leadership and Ethics Development, US Navy - 10/26/2024
  • Adult CPR/AED, American Red Cross - 06/12/2024
  • Advanced First Aid, USS BOXER -07/27/2024

Letter Of Appreciations

I have received three Letters of Apperceptions (LOA) so far, In my naval career. 

  • I received one for the service of knowledge upon many service members on Women History Month. 03/24/2024
  • I received one for my service and assistance with Special needs children at Kojedo Aikwangwon (AKW) in port visit Busan, Korea. 08/10/2024
  • I received another for coordinated the collaboration with The Friendship Circle of San Diego, where I encouraged many service members to come out and volunteer with a mile walk and fair in celebration of special needs people. 03/23/25

Interests

  • Drawing and Painting
  • Music
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I enjoy cooking for friends and family gatherings
  • Growing herbs, vegetables, or fruits in home gardens
  • Learning new cooking techniques and expanding my culinary skills
  • Reading
  • DIY and Home Improvement
  • Personal Development and Self-Improvement

Timeline

Operations Specialist

U.S. Navy Active Duty
07.2023 - Current

Waitress/Restaurant Hostess

Copelands of New Orleans
01.2021 - 06.2023

High School Diploma -

Destrehan Highschool
Lily Matlock