Lily Medlock
Pontiac,MI
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 10+ years of experience focused on increasing revenues and expanding margin. Adaptive consistently executes and completes multiple projects in high-stress environments. Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
11
11
years of professional experience
Work History
Warehouse Packer
Amazon
Pontiac, MI
11.2021 - Current
- Created shipping labels to complete daily order processing.
- Packed, weighed and shipped items per customer specifications.
- Organized items on racks, shelves and bins to maintain established order.
- Reviewed orders to verify products met specifications.
Fresh Production Manager
Walmart
Rochester Hills, MI
01.2017 - 09.2020
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles and quality assurance guidelines.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Developed and implemented cost controls and other expense reduction measures.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maximized performance by monitoring daily activities and mentoring team members.
General Manger
Jimmy Johns Gourmet Subs
Auburn Hills, MI
12.2008 - 10.2015
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Quickly and accurately counted drawers at start and end of each shift.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA09.2020
Skills
- Data Entry
- Customer Relationships
- Merchandising and Display
- Cleaning and Sanitizing
- Reliable and Responsible
- Productivity and Time Management
- Attention to Detail
- Safety Procedures
Timeline
Warehouse Packer
Amazon
11.2021 - Current
Fresh Production Manager
Walmart
01.2017 - 09.2020
General Manger
Jimmy Johns Gourmet Subs
12.2008 - 10.2015
High School Diploma -
Penn Foster Career School
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