Lily Orzechowski
Center Tuftonboro,NH
Summary
Dynamic and friendly professional with proven customer service experience, adept at maintaining high levels of satisfaction and efficiency. At Melvin Village Marina, played a key role in enhancing workflow and emergency response. Demonstrates strong teamwork and communication skills, alongside a commitment to fast-paced environments as seen in roles at Bly Farm and Morrissey’s.
Overview
6
6
years of professional experience
Work History
Dock Hand
Melvin Village Marina
Melvin Village, NH
04.2019 - Current
- Supported dock management in implementing procedures for improved workflow and staff performance.
- Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
- Handled emergency situations professionally, maintaining clear communication with relevant parties during incidents.
- Collaborated with team members for efficient use of resources and optimal productivity.
Ice Cream Server
Bly Farm
Wolfeboro, NH
06.2023 - 08.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Handled cash transactions accurately, promoting trust between the business and its customers.
Ice Cream Server
Morrissey’s
Wolfeboro, NH
09.2022 - 05.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
High School Diploma - None
Kingswood Regional High School
Wolfeboro, NHSkills
Costumer Service Experience
On Task
Friendly
Timeline
Ice Cream Server
Bly Farm
06.2023 - 08.2023
Ice Cream Server
Morrissey’s
09.2022 - 05.2023
Dock Hand
Melvin Village Marina
04.2019 - Current
High School Diploma - None
Kingswood Regional High School