Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lily Sinnott

Minneapolis,MN

Summary

Dynamic professional with extensive experience in customer service and inventory management at Trader Joe's. Proven ability to resolve customer complaints and train new employees effectively. Skilled in cash handling and proficient in Microsoft Office Suite, demonstrating strong communication and organizational skills to enhance team performance and operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Section Leader/Order Writer

Trader Joe's
St. Louis Park, MN
11.2022 - Current
  • Assisted in the coordination of production activities to ensure timely completion of tasks.
  • Monitored inventory levels and placed orders as needed to replenish supplies.
  • Resolved customer complaints efficiently while maintaining a professional demeanor.
  • Trained new employees on company policies, procedures, and safety protocols.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Cashier/Head Food Runner

Punch Pizza
Woodbury, MN
11.2021 - 10.2022
  • Maintained attention to detail during peak hours and collaborative service periods.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.

Crew Member

Whole Foods Market Inc
Woodbury, MN
06.2019 - 11.2020
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Assisted in multi-department operations and documentation under store protocols.
  • Handled customer inquiries, product issues, and day-to-day administrative duties.

Crew Member

Dairy Queen
Woodbury, MN
09.2018 - 06.2019
  • Built strong early skills in multitasking, communication, and record tracking.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.

Education

Bachelor of Science - Political Science And Government

Augsburg University
Minneapolis, MN
05-2024

Bachelor of Science - Political Science And Government

Arizona State University
Tempe, AZ

Skills

  • Inventory management
  • Customer service
  • Cash handling
  • Communication skills
  • Data entry
  • Administrative support & data entry
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Recordkeeping & task prioritization
  • Customer service & cross-functional teamwork
  • Document management & process adherence

Accomplishments

  • Deans List Fall 2024- Arizona State University

Certification

  • Public Policy Certificate- Center For Digital Studies

Timeline

Section Leader/Order Writer

Trader Joe's
11.2022 - Current

Cashier/Head Food Runner

Punch Pizza
11.2021 - 10.2022

Crew Member

Whole Foods Market Inc
06.2019 - 11.2020

Crew Member

Dairy Queen
09.2018 - 06.2019

Bachelor of Science - Political Science And Government

Augsburg University

Bachelor of Science - Political Science And Government

Arizona State University

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