Lily Smith
Georgetown
Summary
Dynamic barista with exceptional customer service skills honed at Just Love Coffee, where I led a team to enhance service efficiency. Recognized for attention to detail and adaptability, I excelled in high-pressure environments, ensuring customer satisfaction and promoting menu items effectively. A dedicated team player committed to delivering quality experiences. As for High School, I was a known leader being captian of my soccer team and head defense attorney for my towns teen court. I've had many accomplishments throughout my entire life and strive to keep making more.
Overview
2
2
years of professional experience
Work History
Barista
Just Love Coffee
08.2024 - Current
- Maintained cleanliness and organization of work area to ensure efficiency.
- Quickly progressed and was promoted to be the only barista lead.
- Prepared and served high-quality beverages in fast-paced environment.
- Handled cash register transactions accurately and efficiently during peak hours.
- Collaborated with team members to meet customer demands and maintain service flow.
- Adapted quickly to changing situations, demonstrating flexibility in task management.
Carhop
Sonic Drive-in
08.2023 - 04.2024
- Delivered food and beverages to customers efficiently at car-side service.
- Assisted in training new staff on operational procedures and customer service techniques.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Enhanced sales by upselling menu items and promoting daily specials.
Education
East View High School
Georgetown, TXSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Team leadership
- Adaptive and creative
- Excellent memory
Timeline
Barista
Just Love Coffee
08.2024 - Current
Carhop
Sonic Drive-in
08.2023 - 04.2024
East View High School