Lily Torres
San Dimas,CA
Summary
I am a motivated individual who completed a Bachelor of Arts degree at Los Angeles Pacific University. I am enthusiastic about seeking new challenges and ready to contribute my skills on a higher level. I am assertive and take initiative to foster a positive work environment. I am fluent in English & Spanish and capable of performing the full range of tasks while working under pressure, promoting a smooth flow for ideal care. I maintain professional work habits by organizing workload, setting priorities, completing assignments in a timely manner, utilizing resources appropriately, complying with department program standards & adapt well to changes.
Overview
15
15
years of professional experience
Work History
Ambulatory Care Assistant
City Of Hope – Women’s Center
05.2008 - Current
- Responsible for providing excellent Patient care, stocking exam rooms, ordering supplies/instruments, delivering of instruments to be processed
- Setting up procedures, emails, ensuring patients get their appropriate follow-up schedules and assisting physicians with patient care and procedures
- Also, handling prior authorizations, prescription refills, and disability forms, and patient surgery letters
- In addition, providing coordination for specific resources to family and patients
- I’m also a Superuser of any new material City of Hope has to offer (e.g
- Training on any new programs/changes on the computer system.) I have experience in the computer system.) I have experience in the interview process for potential new employees
- Answering multiple phone lines to ensure great patient and family care.
- Built strong relationships with clients to deliver emotional support and companionship
Data Manager/ Clinical Trials Office
City of Hope
07.2012 - 07.2014
- Responsible for inputting of all patient data for several research studies
- Dropping off and picking up specimens for research to and from the labs, according to IATA requirements
- Sustaining knowledge of protocols specifics required per the research study and developing patient schedules for blood draws
- Additionally, obtaining outside patient records, and sustain knowledge of protocol requirements and keep good communication with the PI
- In charge of ordering kits and working closely with research nurses and physicians.
Education
Applied Psychology
Los Angeles Pacific University
08.2022
Certificate - Medical Assistant
CEI
Irwindale, Ca08.2002
Diploma - undefined
Duarte High School
06.2000
Skills
- Great team player
- Task Management
- Medical Terminology
- Excellent communication skills
- Current BLS/CPR Certification
- Multi-phones lines 45 wpm
- Multi-Task Great Computer Skills
Languages
Spanish
Native or Bilingual
Timeline
Data Manager/ Clinical Trials Office
City of Hope
07.2012 - 07.2014
Ambulatory Care Assistant
City Of Hope – Women’s Center
05.2008 - Current
Applied Psychology
Los Angeles Pacific University
Certificate - Medical Assistant
CEI
Diploma - undefined
Duarte High School