Lily Torres
Los Angeles,CA
Summary
Detail-oriented Administrative Assistant skilled in team leadership and office management. Managed shift operations with a focus on inventory control and cash handling. Coordinated schedules and improved interdepartmental communication to enhance efficiency. Strong expertise in Microsoft Office Suite and Google Docs, emphasizing customer service and time management.
Overview
4
4
years of post-secondary education
17
17
years of professional experience
Work History
4th manager / Level 7
In n out Burger
Northridge, CA
05.2009 - Current
- Supervised In-N-Out Burger shift operations and team member assignments
- Trained new associates on hospitality, food safety, and service standards
- Monitored drive-thru flow and guest service during busy meal periods
- Directed lower-level associates in task assignments to achieve project goals.
Administrative assistant
Tisser and standing
Encino, CA
09.2017 - 04.2018
- Managed calendars, meetings, and travel for Tisser and standing office staff.
- Coordinated appointments and meetings to optimize time management., meetings, and travel for Tisser and standing office staff.
- Handled incoming calls, emails, and visitor reception with professional courtesy.
- Responded to incoming calls with professionalism and courtesy., emails, and visitor reception with professional courtesy.
Accountant
Toyota
Thousand Oaks, CA
04.2017 - 09.2017
- Managed general ledger entries for Toyota accounting operations.
- Reconciled balance sheet accounts using Excel spreadsheet.
- Prepared month-end close schedules for Toyota finance teams.
- Handled deposits and accounts receivables, coordinating with sales associates to ensure accurate accounting and logging information in Toyota deposit system. Gathered funds to ensure deposits or transactions were completed. Handled incoming calls in a high-volume environment in a high volume setting.
LA Fitness front desk receptionist
LA fitness
Sherman Oaks, CA
01.2013 - 06.2013
- Checked in members, ensured timely payments, scheduled appointments, transferred calls, collected payments, and performed light cleaning to maintain facility cleanliness.
- Welcomed members and guests at front desk, ensuring a friendly atmosphere.
- Answered incoming calls and directed inquiries to appropriate staff.
- Managed member check-ins with club access system to maintain security and access.
Education
High School Diploma -
Birmingham high school
Van Nuys, CA 09.2006 - 05.2010
Some College -
Moorpark college
Moorpark, CASkills
- Financial Analysis
- Expense Management
- Revenue Tracking
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Google Docs
- Administrative Assistant
- Scheduling
- Shift leadership
- Customer Service
- Time Management
Timeline
Administrative assistant
Tisser and standing
09.2017 - 04.2018
Accountant
Toyota
04.2017 - 09.2017
LA Fitness front desk receptionist
LA fitness
01.2013 - 06.2013
4th manager / Level 7
In n out Burger
05.2009 - Current
High School Diploma -
Birmingham high school
09.2006 - 05.2010
Some College -
Moorpark college