Lily Trueper
Austin,TX
Summary
Ambitious and passionate student eager to strengthen her oral and written communication skills. Can contribute relevant, valuable work experience to meet and exceed job expectations.
Overview
4
4
years of professional experience
Work History
Registration Intern
SXSW
01.2024 - Current
- Developed strong multitasking skills by managing multiple responsibilities simultaneously in preparation for high-pressure situations at events.
- Increased accuracy in participant records by diligently reviewing and updating database entries as needed.
- Facilitated positive attendee experiences through clear communication, excellent customer service, and prompt problem-solving skills.
Customer Service Cashier
Crumbl Cookies
05.2022 - 08.2023
- Learned duties for various positions and provided backup at key times.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Troupe President
International Thespian Society
02.2020 - 05.2023
- Coordinated events and group outings with the troupe supervisor
- Responsible for all email communication with members
- Organized the annual induction ceremony
Education
Bachelor of Arts - Journalism & Media
University of Texas At Austin
Austin, TX05.2027
Skills
- Interpersonal Communication
- Team Collaboration
- Customer Service
- Proofreading
Timeline
Registration Intern
SXSW
01.2024 - Current
Customer Service Cashier
Crumbl Cookies
05.2022 - 08.2023
Troupe President
International Thespian Society
02.2020 - 05.2023
Bachelor of Arts - Journalism & Media
University of Texas At Austin
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