Lily Wildman
Sparta
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Store Associate
Bealls Inc.
Sparta
06.2026 - Current
- Contributed to a team that delivered exceptional guest experiences and drove sales through customer service.
- Promoted and educated guests on credit and loyalty programs to enhance guest loyalty.
- Accurately handling register operations and transactions
- Receiving, unloading, and processing merchandise from truck
- Executing store merchandising direction and standards, product flow, inventory flexing, and store operations functions to ensure consistency of brand experience
- Collaborated with team members to achieve store goals and enhance overall team performance.
- Maintained compliance with safety standards in all store operations.
Peer Behavioral Health Specialist
Volunteer Behavioral Health Care System
Cookeville
03.2025 - 05.2026
- Led peer support groups to facilitate open discussions and share experiences, enhancing community support and connection.
- Utilising lived experience to provide support, advocacy, and encouragement to support college students' recovery and wellness journey.
- Assessing client needs, developing individualised care plans, coordinating care/services, advocating for clients, and monitoring progress.
- Organised and developed events promoting mental health awareness and education, engaging participants and fostering a supportive environment.
Bookseller
Barnes & Noble
Cookeville
08.2021 - 09.2022
- Guided customers in locating books and materials, improving their shopping experience.
- Assisted customers with book selections and recommendations.
- Organized and restocked shelves to maintain inventory flow.
- Ensured accurate financial transactions at the cash register to enhance customer service.
- Operated cash register and processed customer transactions accurately.
Education
Bachelor's degree - Sociology
Tennessee Tech University
Cookeville, TN12-2024
Skills
- Customer service excellence
- Retail sales strategies
- Effective communication skills
- Computer operation and literacy
- Time management
- Mental health advocacy
- Team collaboration aptitude
- Customer assistance
- Organizational development fast-paced environments
- Effective communication
- Active listening
- Conflict resolution
- Detail-oriented
- Time management
- Patient care and support
- Intake and case management
- Care plan development
- Effective communication
- Patience and empathy demonstration
- Relationship building
- Patience and empathy demonstration
- Relationship building
Timeline
Store Associate
Bealls Inc.
06.2026 - Current
Peer Behavioral Health Specialist
Volunteer Behavioral Health Care System
03.2025 - 05.2026
Bookseller
Barnes & Noble
08.2021 - 09.2022
Bachelor's degree - Sociology
Tennessee Tech University