Keila Moreno
Miami,FL
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Store Associate
The Children’s Place
09.2022 - 12.2022
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
Team Member
Subway
08.2021 - 12.2021
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Collected, arranged, and input information into database system.
- Handled cash and closed a cash register in a proficient and timely manner
Education
High School Diploma -
Coral Gables Senior High School Adult Education
Coral Gables, FL05.2023
Skills
- Shipment Processing
- Customer Service
- Product Display
- Payment Processing
- Cash Handling Accuracy
- Customer Assistance
- Upselling and Cross Selling
- Organization
- Inventory Control
- Team Leadership
- Returns and exchanges handling
- Loss prevention awareness
- Customer service excellence
Certification
Servsafe
Timeline
Store Associate
The Children’s Place
09.2022 - 12.2022
Team Member
Subway
08.2021 - 12.2021
High School Diploma -
Coral Gables Senior High School Adult Education
Servsafe
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