Christiane Schneider

Store Associate

Wal-Mart Supercenter

Harker Heights, Texas

02.2015 - 11.2024

Assisted customers with product selection, pricing and availability.
Provided cash register operations and handled customer payments.
Stocked shelves with merchandise and maintained inventory levels, made prices changes and clearance.
Organized store displays to ensure maximum visibility of products.
Ensured the cleanliness and tidiness of the store.
Addressed customer complaints in a professional manner.
Operated scanning equipment for price checks and stock replenishment.
Assisted with loading and unloading deliveries from vendors.
Processed returns and exchanges according to company policy.
Answered incoming calls regarding product inquiries or orders.
Demonstrated excellent customer service skills at all times.
Verified accuracy of promotional signs within store environment.
Maintained knowledge of current promotions, policies concerning payment and exchanges.
Adhered to safety regulations when handling hazardous materials.
Utilized computer systems for order entry, tracking, invoicing and other related tasks.
Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
Assigned duties such as restocking shelves or cleaning work areas to team members.
Stocked, replenished, and organized inventory to keep store merchandise fresh.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Unloaded and moved merchandise to maintain aisles and set up product displays.
Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
Answered telephone to give callers store information and look up order details.
Answered questions about current promotions and resolved issues according to store policies.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Maintained attractive merchandise displays to maximize purchases.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
Stocked shelves with merchandise and maintained inventory levels.
Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
Followed loss prevention guidelines to deter theft.
Wrapped and bagged purchases to help customers load merchandise into vehicles.
Solicited sales from customers by identifying product needs and locating merchandise.
Addressed customer questions and concerns regarding products and services.

Overview

Work History

Store Associate

Education

High School Diploma -

Skills

Timeline

Store Associate

High School Diploma -

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