Christiane Schneider
Killeen,TX
Overview
10
10
years of professional experience
Work History
Store Associate
Wal-Mart Supercenter
Harker Heights, Texas
02.2015 - 11.2024
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels, made prices changes and clearance.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Operated scanning equipment for price checks and stock replenishment.
- Assisted with loading and unloading deliveries from vendors.
- Processed returns and exchanges according to company policy.
- Answered incoming calls regarding product inquiries or orders.
- Demonstrated excellent customer service skills at all times.
- Verified accuracy of promotional signs within store environment.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Adhered to safety regulations when handling hazardous materials.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Answered telephone to give callers store information and look up order details.
- Answered questions about current promotions and resolved issues according to store policies.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Maintained attractive merchandise displays to maximize purchases.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
- Stocked shelves with merchandise and maintained inventory levels.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Followed loss prevention guidelines to deter theft.
- Wrapped and bagged purchases to help customers load merchandise into vehicles.
- Solicited sales from customers by identifying product needs and locating merchandise.
- Addressed customer questions and concerns regarding products and services.
Education
High School Diploma -
Heinrich Goebel Schule
Berlin, Germany 06-1979
Skills
- Product display
- Return processing
- Shipment Processing
- Payment Processing
- Customer Service
- Sales target achievement
- Retail transactions processing
- POS System Operation
- Inventory Control
- Cash Handling Accuracy
- Organization
Timeline
Store Associate
Wal-Mart Supercenter
02.2015 - 11.2024
High School Diploma -
Heinrich Goebel Schule