Lily Withrow
Knoxville,TN
Summary
Dynamic Retail Sales Associate at Eddie Bauer, excelling in customer service and problem-solving. Skilled in utilizing point-of-sale systems and offering expert product recommendations, enhancing the shopping experience. Demonstrated ability to manage inventory and create attractive displays, contributing to store success.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Eddie Bauer
10.2023 - Current
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Managed efficient cash register operations.
Education
High School Diploma -
Pellissippi State Community College
Knoxville, TN04-2024
Skills
- Customer service
- Problem-solving
- Cash handling
- Product knowledge
- Professional appearance
- Stock replenishment
- Display setup
- Product recommendations
- Fashion sense
- Backroom organization
- Point of sale systems
Accomplishments
Down Town Market Square Chalk Walk 2021 1st place.
Down Town Market Square Chalk Walk 2022 3rd place.
Down Town Market Square Chalk Walk 2023 3rd place.
Down Town Market Square Chalk Walk 2024 3rd place.
Timeline
Retail Sales Associate
Eddie Bauer
10.2023 - Current
High School Diploma -
Pellissippi State Community College
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