Lily Yungen-Roberson
Lewistown,Montana
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Crew Member, Crew Trainer, Shift Manager
Mcdonalds
Lewistown, Montana
05.2021 - Current
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Resolved conflicts between staff members in a professional manner.
- Helped employees accomplish tasks during peak periods.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Organized and restocked supplies to support operations and team productivity.
- Upheld high standards of productivity and quality in operations.
Education
High School Diploma -
Fergus High School
Lewistown, MT05-2022
Skills
- Team Development
- Safety Compliance
- Employee Training
- Workplace Safety
- Cash Handling
- Delegating Work
- Punctual and Reliable
- Opening and closing procedures
Timeline
Crew Member, Crew Trainer, Shift Manager
Mcdonalds
05.2021 - Current
High School Diploma -
Fergus High School
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