Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Neeley

Greenville,South Carolina

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

9
9
years of professional experience

Work History

Crew to Shift Manager

Bojangles' Famous Chicken 'n Biscuits
09.2014 - Current
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Tracked receipts, employee hours, and inventory movements.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Education

Carolina Academy High School
Greenville, SC
06.2014

Skills

  • Inventory Control
  • Equipment Troubleshooting
  • Staff Development
  • Team Development
  • Supply Ordering
  • Cash Handling
  • Accurate Money Handling
  • Mentoring and Coaching
  • Verbal and Written Communication

Timeline

Crew to Shift Manager

Bojangles' Famous Chicken 'n Biscuits
09.2014 - Current

Carolina Academy High School

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Katherine Neeley