Lily Zapata
Temperance,MI
Overview
6
6
years of professional experience
Work History
President
Criminal Justice Club
Monroe, MI
08.2025 - 05.2026
- Coordinated events and workshops, enhancing member engagement and participation in club activities.
- Developed partnerships with local organizations, fostering collaboration on justice-related projects and outreach programs.
- Mentored new members, providing guidance on roles, responsibilities, and opportunities within the organization.
- Conducted regular meetings to discuss goals, strategies, and progress towards enhancing club impact on campus culture.
- Developed partnerships with law enforcement agencies to enhance student engagement and education.
Shift Manager
Marco's Pizza
Temperance, MI
07.2020 - Current
- Managed inventory levels, reducing waste through effective stock control practices.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while demonstrating company values and standards.
- Trained and mentored team members on efficient preparation techniques.
- Exercised composure under pressure and in escalated customer service scenarios.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Academy Cadet
Monroe County Career Academy
Monroe, MI
06.2024 - 06.2025
- Participated in training exercises to enhance tactical skills and situational awareness.
- Collaborated with peers to develop problem-solving skills through scenario-based training exercises.
- Engaged in physical fitness training to meet departmental expectations and improve personal health standards.
- Completed rigorous training modules in areas such as crime scene investigation and CPR certification to increase skillset.
- Improved problem-solving abilities by participating in mock scenarios that required critical thinking under pressure.
- Developed proficient report writing skills through participation in documentation exercises related to incident reporting.
Education
Associate of Science - Criminal Justice
Monroe County Community College
Monroe, MI05-2026
High School Diploma -
Bedford Senior High School
Temperance06-2023
Skills
- Decision-making
- Problem-solving
- Critical thinking
- Conflict resolution
- Time management
- Anaphylaxis response
- First aid
- CPR/AED
- Drug reaction intervention
- Microsoft Excel
- Microsoft Word
- PowerPoint
Timeline
President
Criminal Justice Club
08.2025 - 05.2026
Academy Cadet
Monroe County Career Academy
06.2024 - 06.2025
Shift Manager
Marco's Pizza
07.2020 - Current
Associate of Science - Criminal Justice
Monroe County Community College
High School Diploma -
Bedford Senior High School