Lilyana Lee
Strunk Ace Hardware
Norwood,NC
2
years of professional experience
Dynamic and dedicated professional with experience at Strunk Ace Hardware, excelling in customer service and effective communication. Proven ability to enhance customer relationships and maintain organized merchandise displays. Recognized for reliability and a positive attitude, consistently delivering exceptional service while efficiently managing inventory and restocking supplies.
Work History
Stocker and Customer Service Assistant
1 Year 9 Months- Self-motivated, with a strong sense of responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Front Desk Agent
1 Year 9 Months- Greeted members and visitors, delivering professional front desk service and positive first impressions.
- Managed check-ins, class bookings, and schedule changes using studio management systems.
- Resolved membership inquiries, cancellations, and account questions with accuracy and discretion.
- Processed payments, retail transactions, and account updates while balancing cash drawer.
Education
High School Diploma
Skills
Willing to learn
Positive attitude
Shelf stocking
Customer service
Friendly and personable
Customer assistance
Customer relationships
Punctual and reliable
Supply restocking
Clear communication
Energetic and outgoing
Merchandise display
Timeline
Stocker and Customer Service Assistant
Strunk Ace Hardware
08.2024 - 05.2026Read More
Front Desk Agent
Sweat Society
08.2024 - 05.2026Read More
Key West High School
High School Diploma
Read More