LilyAnn Hackman
Grinnell,IA
Summary
Proven team player with a knack for problem-solving and exceptional customer service, honed through my background in diverse roles. Skilled in operating essential equipment and improving operational workflows, I excel in fast-paced environments, demonstrating adaptability and a keen attention to detail. My contributions have consistently enhanced team efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Barista
Scooters Coffee Shop
02.2025 - Current
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Dietary Aide
St. Francis Manor
11.2023 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Lead Sales Associate
Dollar General
07.2023 - 02.2024
- Handled cash register operations and customer transactions to process payments.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Librarian Assistant
New Hampton Public Library
06.2019 - 08.2023
- Supported librarians in maintaining an organized, up-to-date collection through meticulous cataloging and shelving tasks.
- Increased the visibility of underutilized resources by creating attractive displays and promotional materials.
- Collaborated with fellow staff members to develop engaging library programming and events for diverse audiences.
Education
Bachelor of Arts - Political Science; Psychology
Grinnell College
Grinnell, IA05-2026
High School Diploma -
New Hampton High School
New Hampton05-2022
Skills
- Quick Learner
- Problem-solving
- Verbal and written communication
- Adaptable and flexible
- Time management
- Team player
Timeline
Barista
Scooters Coffee Shop
02.2025 - Current
Dietary Aide
St. Francis Manor
11.2023 - Current
Lead Sales Associate
Dollar General
07.2023 - 02.2024
Librarian Assistant
New Hampton Public Library
06.2019 - 08.2023
Bachelor of Arts - Political Science; Psychology
Grinnell College
High School Diploma -
New Hampton High School
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