Liming Shao
Madison
Overview
2
2
years of professional experience
Work History
Cashier
Open Book Cafe
Madison
09.2025 - Current
- Collaborated with team members to manage peak hours effectively, minimizing wait times.
- Processed customer transactions efficiently, ensuring a smooth checkout experience.
- Resolved customer inquiries and complaints promptly to ensure positive experiences.
- Gave details on coffee blends and preparation descriptions to customers.
- Stocked supplies such as cups, lids, creamers, sugars, stirrers, syrups, napkins, and other related items.
Intern
China Eastern Airlines
Shanghai
06.2025 - 07.2025
- Provided customer service to travelers in the form of answering questions, resolving complaints, and providing directions.
- Assisted with baggage check-in and tagging for customers.
- Verified identification documents such as passports or driver's licenses.
- Ensured accurate completion of passenger documentation such as tickets, boarding passes, customs forms.
- Inspected luggage for prohibited items prior to loading onto aircrafts.
Home Tutor
Sunshine Tutoring Services
Shanghai
03.2024 - 04.2025
- Developed tailored lesson plans to address individual student learning objectives.
- Implemented engaging instructional strategies to enhance student interest and retention.
- Established clear communication channels with parents to discuss student achievements and areas for growth.
- Developed assignments for pupils to apply learning.
- Guided students, teaching methods for working assignments and determining correct solutions.
Education
Bachelor of Science - Transportation Management
Shanghai University of Engineering Science
ShanghaiBachelor of Science - Statistics
University of Wisconsin Madison
Madison, WI05-2028
Language
- Chinese(fluent)
- English
Timeline
Cashier
Open Book Cafe
09.2025 - Current
Intern
China Eastern Airlines
06.2025 - 07.2025
Home Tutor
Sunshine Tutoring Services
03.2024 - 04.2025
Bachelor of Science - Transportation Management
Shanghai University of Engineering Science
Bachelor of Science - Statistics
University of Wisconsin Madison