Summary
Overview
Work History
Education
Skills
Timeline
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Lina Alananzeh

Jamaica Plain,MA

Summary

passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

One Brookline Place Garage

Costumer Service
01.2022 - 01.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Answered constant flow of customer calls with minimal wait times.

Costumer Service

Dunkin' Donuts
12.2021 - 01.2022
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries, complaints, and concerns.
  • Streamlined workflow processes for improved productivity and better overall service.
  • Maintained detailed records of customer interactions, enabling tailored communication and personalized support
  • Trained new team members on company policies, procedures, and best practices to ensure consistent service quality across the board.

Cook's Assistant

Legal Sea Foods
09.2018 - 12.2021
  • Worked with chef to prepare daily food specials and other supplies.
  • Prepared food orders to support waitstaff and other team members.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Followed recipes closely for consistent taste, quality and presentation.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

High School Diploma -

High School
Jordan, Amman

Skills

  • Customer Service
  • Teamwork Abilities
  • Problem Solving
  • Spatial Awareness
  • Time Management
  • Patience and Persistence

Timeline

One Brookline Place Garage

Costumer Service
01.2022 - 01.2023

Costumer Service

Dunkin' Donuts
12.2021 - 01.2022

Cook's Assistant

Legal Sea Foods
09.2018 - 12.2021

High School Diploma -

High School

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Lina Alananzeh