Lina Alananzeh
Jamaica Plain,MA
Summary
passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
One Brookline Place Garage
Costumer Service
Boston, MA
01.2022 - 01.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Answered constant flow of customer calls with minimal wait times.
Costumer Service
Dunkin' Donuts
Boston, MA
12.2021 - 01.2022
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries, complaints, and concerns.
- Streamlined workflow processes for improved productivity and better overall service.
- Maintained detailed records of customer interactions, enabling tailored communication and personalized support
- Trained new team members on company policies, procedures, and best practices to ensure consistent service quality across the board.
Cook's Assistant
Legal Sea Foods
Boston, MA
09.2018 - 12.2021
- Worked with chef to prepare daily food specials and other supplies.
- Prepared food orders to support waitstaff and other team members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Followed recipes closely for consistent taste, quality and presentation.
- Distributed food during busy peak periods to drive customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
High School
Jordan, AmmanSkills
- Customer Service
- Teamwork Abilities
- Problem Solving
- Spatial Awareness
- Time Management
- Patience and Persistence
Timeline
One Brookline Place Garage
Costumer Service
01.2022 - 01.2023
Costumer Service
Dunkin' Donuts
12.2021 - 01.2022
Cook's Assistant
Legal Sea Foods
09.2018 - 12.2021
High School Diploma -
High School