Proven to excel in customer service and cash handling, my time at Marilynn's Place under Bozz showcases a knack for maintaining operational excellence and enhancing customer satisfaction. Demonstrated reliability with a strong work ethic, I effectively increased loyalty through exceptional service, leveraging organizational skills and hospitality expertise.
Overview
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1
Certification
Work History
Cashiering and Bartending at Marilynn's Place
Robert "Bozz" Baucum
4041 Fern Ave, Shreveport, LA 71105
07.2024 - Current
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Kept bar presentable and well-stocked to meet over 50 customers needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Buckeye High School
715 LA-1207, Buckeye, LA 71328
Skills
Organizational Skills
Safety Procedure
Customer Service
Work Ethic and Integrity
Time management skills
Cash Handling
Reliability and punctuality
Strong multitasking
Cleanliness and hygiene
Cash Register Operation
Hospitality service expertise
Baking
I've been baking since I was 10 years old and I would help my mom bake all sorts of deserts. I have knowledge of gluten free and sugar free options.