Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Lina Flores

Whittier,CA

Summary

Dynamic and detail-oriented Secretary with a proven track record at Body Shop Inc, where I enhanced office efficiency and improved document workflow. Skilled in managing sensitive information and providing exceptional customer service. Actively volunteered with the El Monte Police Station, showcasing strong community engagement and organizational skills. Excelled in project management, contributing to the successful completion of key initiatives.

Overview

4
4
years of professional experience

Work History

Secretary

Body Shop Inc
06.2021 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Improved office workflow by redesigning document submission process.
  • Supported project management activities, contributing to timely completion of key initiatives.

Education

Administration of Justices

Rio Hondo College
Whittier, CA

High School Diploma -

South El Monte High School
South El Monte, CA
06.2024

Skills

  • Contacting the insurance for vehicles
  • Communicating with customers about how their car is coming along
  • Serving the community
  • Organizing paper work
  • Keeping clean the work area
  • Im an explorer for the El Monte Police Station i volunteer in community events

Accomplishments

I am a explorer for the El Monte Police Station for 4 years I have completed the explorer academy. I have received a certificate for completing the academy. I love helping out my community being able to interact with other people and get to know what their interests are.

Languages

English
Professional Working
Spanish
Limited Working

Timeline

Secretary

Body Shop Inc
06.2021 - Current

Administration of Justices

Rio Hondo College

High School Diploma -

South El Monte High School

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Lina Flores