Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lina Marcela Suaza-Ramirez

Hopatcong,USA

Summary

Client-oriented, self-motivated with more than a decade of customer support experience. Proven track record of developing engaging customer relationships.

Overview

10
10
years of professional experience

Work History

Driver

Lyft-Uber
10.2016 - Current
  • Ensured that customers arrived safely and timely to their destination while creating customer satisfaction.
  • Created Excel spreadsheet and maintained files to track mileage, maintenance, and miscellaneous expenses.
  • Managed routes through use of app technology.
  • Use navigation apps to determine the optimal route for each client.
  • Interact with clients in a friendly and professional manner.

Driver

FedEx Ground
06.2020 - 01.2024
  • Sorting packages, loading the vehicle, retrieving items, collecting signatures, and keeping the vehicle clean and in good condition.
  • Ensure that orders are complete.
  • Managed route planning to optimize delivery times and reduce fuel consumption.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.

Driver

Delta Staffing
10.2020 - 10.2022
  • Pick up and drop off passengers at designated locations.
  • Follow a planned route according to a time schedule.
  • Obey traffic laws and state and federal transit regulations.
  • Follow procedures to ensure passenger safety.
  • Keep passengers informed of possible delays.

Driver Supervisor

First Class Medical Transport
10.2017 - 10.2019
  • Transport clients from one destination to another.
  • Conduct vehicle maintenance checks regularly.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Operator

Toys R Us
10.2016 - 11.2017
  • Packing
  • Forklift Operator
  • Receiving and Shipping
  • Analyzed production data to identify trends, driving decisions for future operational strategies.

Transport Driver

CDJ Service LLC
03.2016 - 10.2017
  • Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
  • Transport clients from one destination to another.
  • Transport 17 employees to the Amazon Warehouse

Education

High School Diploma -

CD Bartolome Mitre
Cali, Colombia
01.2002

Skills

  • Fluent in Spanish
  • Multitasking
  • Interpersonal skills
  • Attention to detail
  • Strong problem solver
  • Prioritizing
  • Self-directed
  • Resourceful
  • Dependability

Timeline

Driver

Delta Staffing
10.2020 - 10.2022

Driver

FedEx Ground
06.2020 - 01.2024

Driver Supervisor

First Class Medical Transport
10.2017 - 10.2019

Driver

Lyft-Uber
10.2016 - Current

Operator

Toys R Us
10.2016 - 11.2017

Transport Driver

CDJ Service LLC
03.2016 - 10.2017

High School Diploma -

CD Bartolome Mitre

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