Lina Osorio
Norwalk,CT
Summary
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Officer
Century Protective Services, Inc. – Norwalk Public Schools
Norwalk, CT
08.2024 - Current
- Conduct routine patrols and surveillance to ensure a safe school environment
- Monitor student activity and interact professionally with children and parents
- Assist with school events and support staff during high-traffic activities
- Respond to incidents and enforce safety procedures
Security Officer
Securitas – Norwalk Hospital
Norwalk, CT
08.2021 - 08.2024
- Performed security patrols in a hospital environment
- Monitored CCTV systems and responded to dispatch calls
- Assisted staff, visitors, and patients while maintaining safety protocols
- Enforced hospital and security regulations
- Maintained CPI, CPR, AED, gun safety, and fire safety certifications
Customer Service Team Member / Party Host
Sky Zone Trampoline Park
Norwalk, CT
10.2018 - 07.2021
- Enforced safety rules in a fast-paced recreational environment
- Interacted effectively with children, parents, and team members
- Delivered strong customer service during events and parties
Cashier
Splash Car Wash
Norwalk, CT
08.2017 - 08.2018
- Processed customer transactions accurately
- Maintained clean and organized work areas
Cashier
Stew Leonard’s
Norwalk, CT
09.2014 - 06.2015
- Scanned, bagged, and processed purchases
- Provided reliable customer service in a high-volume setting
Office Assistant (Summer Youth Program)
Norwalk Economic Opportunity Now (NEON)
Norwalk, CT
07.2013 - 08.2013
- Provided administrative support to the community center
- Answered phones and managed office documentation
- Organized files and assisted staff with daily operations
Education
Associate of Science - Criminal Justice
Norwalk Community College
Norwalk, CT05-2025
High School Diploma - undefined
Norwalk High School
Norwalk, CT06-2015
Skills
- Security & Patrol Operations
- Surveillance & CCTV Monitoring
- Conflict Management
- Customer Service
- Leadership & Teamwork
- Childcare & Youth Interaction
- Hospital & School Security Experience
- Report Writing
- Microsoft Word, Excel, PowerPoint
- Computer & Internet Skills
Certification
- Guard Card
- CPR Certification
- AED Certification
- First Aid Certification
- CPI Certification
- Driver’s License
Languages
English
Bilingual
Timeline
Security Officer
Century Protective Services, Inc. – Norwalk Public Schools
08.2024 - Current
Security Officer
Securitas – Norwalk Hospital
08.2021 - 08.2024
Customer Service Team Member / Party Host
Sky Zone Trampoline Park
10.2018 - 07.2021
Cashier
Splash Car Wash
08.2017 - 08.2018
Cashier
Stew Leonard’s
09.2014 - 06.2015
Office Assistant (Summer Youth Program)
Norwalk Economic Opportunity Now (NEON)
07.2013 - 08.2013
High School Diploma - undefined
Norwalk High School
Associate of Science - Criminal Justice
Norwalk Community College
Section name
- If you’d like, next I can:
- Tighten this into a one-page police-ready resume
- Tailor it for specific police departments
- Create a law enforcement cover letter
- Optimize wording for ATS systems