Natissha Johnson
Las Vegas,NV
Summary
Dedicated customer service and security professional with more than seven years of experience providing exceptional service. Maintaining safe environments, and building positive relationships with customers, guest, and team members. Skilled in conflict resolution, incident reporting, crowd management, and emergency response. Recognized for professionalism, strong communication, and the ability to remain calm under pressure. Seeking to contribute my experience, reliability, and customer-first mindset to a growing organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Holiday Inn Vacation Club
Las Vegas, Nevada
01.2026 - Current
- Patrolled resort grounds, parking areas, and facilities to maintain a safe and secure environment for guests.
- Monitored surveillance cameras, alarms, and access control systems.
- Responded promptly to emergencies.
- Assisted guest with directions, lockouts, and other customer service needs.
- Coordinated with local law enforcement, fire, and medical personnel.
Security Officer (On-Call)
MGM Resorts International
Las Vegas, Nevada
09.2025 - 12.2025
- Conducted routine patrol to maintain a safe and secure environment.
- Enforced company policies and procedures.
- Responded to incidents and emergencies.
- Communicated effectively with guest, employees, vendors, and law enforcement.
- Assisted with casino operations, including table fills, slot/table drops.
Security Officer
Green Valley Security Inc
Las Vegas, Nevada
04.2025 - 08.2025
- Patrol assigned properties to prevent theft and maintain security.
- Monitor visitor activity and ensure compliance with safety protocols.
- Prepare detailed incident reports.
- Provide excellent customer service while maintaining a professional presence.
Event Security Officer
Allied Universal Security Services
Las Vegas, Nevada
01.2023 - 03.2025
- Maintain safety and order at large public events.
- Monitor crowds and responded quickly to incidents.
- Prepare accurate reports for management.
- Deliver professional customer service while enforcing event policies.
Education
High School Diploma -
Washington Preparatory High School
Los Angeles, CA06-1999
Skills
- Customer Service Excellence
- Security & Patrol Operations
- Incident Reporting
- Emergency Response
- Conflict Resolution & De-escalation
- Crowd & Event Management
- Relationship Building
- Communication
- Team Collaboration
- Report Writing
- Visitor Access Control
- Database & Record Management
- Passenger and Transportation
- Clean Driving Record
Certification
- Nevada PILB Guard Card
- Gaming Registration Card
- CPR Certified
- Tam Of Nevada - Tam Card
- LVMPD Non-Gaming Card
Timeline
Security Officer
Holiday Inn Vacation Club
01.2026 - Current
Security Officer (On-Call)
MGM Resorts International
09.2025 - 12.2025
Security Officer
Green Valley Security Inc
04.2025 - 08.2025
Event Security Officer
Allied Universal Security Services
01.2023 - 03.2025
High School Diploma -
Washington Preparatory High School