Summary
Overview
Work History
Education
Skills
Timeline
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Lina Polikarpova

Union City,NJ

Summary

Personable Hotel Concierge with exceptional qualifications in hospitality management. Dedicated to excellence and well-versed in travel arrangements. Engaging professional with top-notch skills in issue resolution and [Skill].

Overview

12
12
years of professional experience

Work History

Concierge

Adamas Buildings
Jersey City, NJ
03.2022 - Current
  • Provided exceptional customer services to residents and guests by assisting with inquiries, reservations, and requests.
  • Managed move-in and move-out efficiently, ensuring a seamless experience.
  • Coordinated with various departments to meet guest needs and preferences.
  • Resolved residents' concerns and complaints promptly and effectively.

Waitress /Restaurant Server

Malibu Diner Restaurant
Hoboken, NJ
08.2012 - 12.2021
  • Greeted customers warmly and provided menu recommendations based on their preferences.
  • Took accurate orders, and delivered food and beverages promptly.
  • Ensured a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Handled payments and reconciled cash transactions at the end of each shift.

Education

Associate of Arts - Accounting and Business Management

PBI Professional Business Institute
New York, NY
12-1995

Skills

  • Strong communication skills and interpersonal abilities
  • Ability to multitask and work effectively in a fast-paced environment
  • Excellent customer service skills with 20 years of experience
  • Attention to detail and strong organizational skills
  • Proficient in handling guest inquiries and complaints

Timeline

Concierge

Adamas Buildings
03.2022 - Current

Waitress /Restaurant Server

Malibu Diner Restaurant
08.2012 - 12.2021

Associate of Arts - Accounting and Business Management

PBI Professional Business Institute

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Lina Polikarpova