LINA STANKUNAITE
Cheboygan,MI
Summary
Detail-oriented server with 20 years of experience in diverse dining environments. Expertise in memorizing and executing orders with precision, even during peak times, ensuring customer satisfaction. Committed to delivering exceptional service and fostering memorable dining experiences. Seeking to leverage extensive skills in a dynamic role across various sectors.
Overview
16
16
years of professional experience
Work History
Server
Douglas Lake Bar & Steakhouse
Pellston, MI
05.2023 - Current
- Provided exceptional service to high volume of daily customers.
- Ensured customer satisfaction through prompt and courteous service.
- Provided exceptional customer service by efficiently taking orders and delivering food and beverages.
Server
Legs Inn
Cross Village, MI
07.2016 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Prepared salads, appetizers and garnishes to assist kitchen
- Provided exceptional service to high volume of daily customers.
- Trained new employees to perform duties.
- Resolved customer concerns with friendly and knowledgeable service.
- Developed strong and lasting resident relationships.
Owner/Operator
Mullet Lake Country Store
Cheboygan, MI
06.2009 - 10.2015
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Developed and implemented successful sales strategies to meet business goals
Education
Some College (No Degree) - General
Valencia College
Orlando, FLHigh School Diploma -
State College of Florida
Bradenton, FLSkills
- 20 years of experience in customer serviice
- Able to to handle high volume with excellent service
- Able to work under pressure
- Able to perform multiple tasks
- Able to get along with my peers and build good working relationships
- Speak and write in multiple languages (Lithuanian, Russian, Polish)
Education and Training
Orlando, FL
Contact
Cheboygan, MI 49721
Timeline
Server
Douglas Lake Bar & Steakhouse
05.2023 - Current
Server
Legs Inn
07.2016 - Current
Owner/Operator
Mullet Lake Country Store
06.2009 - 10.2015
Some College (No Degree) - General
Valencia College
High School Diploma -
State College of Florida
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