Lina Wang
New Holland,PA
Summary
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Overview
4
4
years of professional experience
Work History
Office Assistant
Eye Care Group Of Lancaster
07.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Order Processor
American Eagle Outfitters
02.2024 - Current
- Processed customer orders into system accurately and timely
- Ensured adherence to company policies and procedures during order processing
- Met company objectives of on-time order processing by clearing orders within a set number of days
- Processed, packed and shipped over 30 orders per day
Translator
08.2023 - Current
- Translated documents with careful approach focused on maintaining original meaning and tone
- Kept translation processes consistent with development, implementation and regular use of standard strategies and checklists
- Ensured compliance with client guidelines regarding style, formatting, and cultural nuances
- Developed glossaries and translation memories for future reference
Restaurant Customer Service
China Wok
05.2021 - 08.2023
- Handled customer inquiries, payments and service requests
- Built trusting relationship with customers to better understand needs
- Met personal, team and company goals in customer service environment
- Informed customers of promotions and special offers to increase sales
Education
Bachelor of Arts - English Literature, Creative Writing & Philosophy
University of Pittsburgh
04.2021
Skills
- Fast Learner
- Effective Time Management
- Computer Skills
- Communication Skills
- Organizational Skills
- Friendly, Positive Attitude
- Collaboration & Teamwork
- Attention to Detail
- Customer Service
Languages
Chinese (Mandarin)
Limited Working
Timeline
Office Assistant
Eye Care Group Of Lancaster
07.2024 - Current
Order Processor
American Eagle Outfitters
02.2024 - Current
Translator
08.2023 - Current
Restaurant Customer Service
China Wok
05.2021 - 08.2023
Bachelor of Arts - English Literature, Creative Writing & Philosophy
University of Pittsburgh
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