Lina Kolpakov
Pacific ,wa
Summary
Dynamic and dedicated professional with a strong background in customer service and coffee preparation, honed at Holiday Cafe. Proven ability to create positive guest experiences while maintaining cleanliness and organization. Skilled in latte art and building relationships, ensuring a welcoming atmosphere for all patrons. Adaptable and reliable team player committed to excellence.
Overview
5
5
years of professional experience
Work History
Private Nanny
Arnautov Family
07.2021 - Current
- Supervised daily activities, ensuring safety and engagement for the child.
- Developed educational play routines to enhance learning and social skills.
- Prepared nutritious meals tailored to dietary restrictions and preferences.
- Maintained clear communication with parents regarding child's progress and needs.
- Managed household tasks related to the child’s care, ensuring a clean environment.
Supervisor/ Barista
Holiday Cafe
Puyallup. WA
09.2024 - 03.2026
- Developed stronger latte art skills and consistently crafted visually appealing, high-quality drinks
- Built genuine connections with customers, helping create a welcoming and community-focused environment
- Managed inventory, restocked supplies, and helped maintain smooth daily operations
- Stayed calm and efficient during busy periods while maintaining quality and service standards
- Prepared aesthetically presented food and beverages with attention to detail
- Maintained a clean, organized workspace and upheld hygiene standards
- Built positive working relationships with management and coworkers, contributing to a supportive team environment
Busser/ Server/ Barista
Wild Wheat Bakery & Cafe
Kent, WA
09.2022 - 02.2024
- Delivered exceptional customer service by fostering a welcoming and relaxed café atmosphere.
- Mastered coffee fundamentals, including espresso extraction, milk steaming, and drink preparation.
- Honed and refined latte art techniques to enhance customer experience.
- Assisted guests by taking orders and serving food and drinks. Provided support to ensure a pleasant dining experience for all patrons.
- Ensured cleanliness and organization of tables, equipment, and work areas.
- Collaborated with team members to ensure seamless daily operations.
Education
High School Diploma -
Penn Foster
Skills
- Latte art & coffee preparation (espresso, milk steaming)
- Customer service & creating positive guest experiences
- Strong communication & building relationships with customers
- Cleanliness, organization & attention to detail
- Ability to stay calm and efficient during busy periods
- Teamwork & maintaining positive work relationships
- Inventory awareness & restocking
- Adaptability & willingness to learn new skills quickly
- Positive attitude & reliability
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Supervisor/ Barista
Holiday Cafe
09.2024 - 03.2026
Busser/ Server/ Barista
Wild Wheat Bakery & Cafe
09.2022 - 02.2024
Private Nanny
Arnautov Family
07.2021 - Current
High School Diploma -
Penn Foster