Lincey Vo
Westminster,CA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
18
18
years of professional experience
1
1
Ptcb Certification
1
1
CPR and First Aid
1
1
Immunization Certification
Work History
Lead Pharmacy Technician
CVS Pharmacy
08.2006 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Math Teacher K-12
Long Beach Unified School District
, CA
09.2008 - 06.2020
- Assessed student comprehension through regular quizzes, tests, and assignments.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Collaborated with colleagues to create interdisciplinary lesson plans, promoting a deeper understanding of mathematical connections across subjects.
Inpatient Pharmacy Technician Internship
Beverly Hospital
- Developed strong relationships with fellow healthcare professionals, fostering an atmosphere of collaboration and teamwork to achieve common goals.
- Ensured compliance with regulatory standards by adhering to protocols for controlled substances management.
- Reduced medication errors through vigilant monitoring of drug interactions and dosage calculations.
- Reviewed and monitored patient past and present medication records, checking for errors, incompatibilities and adverse reactions to avoid future complications.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Bachelor Of Science - Management Information Systems
Cal State
Long Beach06.2004
Associate Of Arts And Sciences - Pharmacy Technology
Cerritos College
Norwalk, CA06.2002
Skills
- Organization and Planning
- Parent-Teacher Communication
- Active listening abilities
- Cash Handling
- Medical Billing
- Pharmacy Technician Experience
- Insurance Billing
- Drug Storage
- Prescription Filling and Labeling
- Serve Customers
- Restock Shelves
Certification
Pharmacy Technician License
PTCB Certification
Languages
Vietnamese
Bilingual or Proficient (C2)
Timeline
Math Teacher K-12
Long Beach Unified School District
09.2008 - 06.2020
Lead Pharmacy Technician
CVS Pharmacy
08.2006 - Current
Bachelor Of Science - Management Information Systems
Cal State
Associate Of Arts And Sciences - Pharmacy Technology
Cerritos College
Inpatient Pharmacy Technician Internship
Beverly Hospital