Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Lincoln Mugenge

Mutare

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

3
3
years of professional experience
1
1
Certification

Work History

ICT Graduate

Selgate Investments (Pvt) Ltd. Service Station
Birchenough
12.2023 - 03.2024
  • Achieved cost-savings by developing functional solutions to problems.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Managed household errands and other essential duties.
  • Operated a variety of machinery and tools safely and efficiently.
  • Updated and maintained databases with current information.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

ICT Intern

Mega Market (Pvt) Ltd
Mutare
08.2021 - 08.2022
  • Installed and configured new computer hardware, software and network systems.
  • Performed troubleshooting to diagnose and resolve problems.
  • Monitored system performance to ensure proper operation.
  • Configured firewalls, routers and other networking equipment according to best practice standards.
  • Provided training to end users on how to use new technologies efficiently.
  • Performed root cause analysis on incidents and implemented preventative measures accordingly.
  • Conducted periodic audits of ICT assets such as computers, servers, printers.
  • Investigated faults across multiple platforms including hardware, software, applications and databases.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.

Education

Barchelor of Commerce Honours in Information Systems - Information Technology

Midlands State University
Gweru
11-2023

Skills

  • Recordkeeping
  • Research
  • Flexible and Adaptable
  • Organization and Time Management
  • Problem-Solving
  • Computer Languages: Java, C, C#
  • Social Media Marketing
  • Graphic Design
  • [CNNA] certified

Certification

  • CompTIA A+
  • Cisco Certified Network Associate (CCNA)

Affiliations

  • Travel
  • Basketball
  • Arts & Crafts

Timeline

ICT Graduate

Selgate Investments (Pvt) Ltd. Service Station
12.2023 - 03.2024

ICT Intern

Mega Market (Pvt) Ltd
08.2021 - 08.2022

Barchelor of Commerce Honours in Information Systems - Information Technology

Midlands State University

Similar Profiles

CREATE PROFILE
Lincoln Mugenge