Food Runner/Host
Olive Garden - Darden Restaurants
Grandville, MI
03.2023 - 07.2023
- Delivered food to guests in a timely manner while following food safety protocols.
- Organized food orders and ensured accuracy of items served to guests.
- Supported serving staff in delivering accurate and well-presented food orders.
- Observed tables to tend to guest needs and identify service opportunities.
- Responded quickly to customer concerns and escalated major issues to management.
- Ensured compliance with health code regulations related to food storage temperatures.
- Memorized dining room floor plans and understood seat number system.
- Effectively multitasked within fast-paced environment.
- Participated in ongoing training to enhance job skills and knowledge, as well as training new hire's.
- Checked all dishes before delivering them to ensure quality standards were met
- Resolved guest complaints or needs to maintain guest satisfaction.
- Maintained table settings by removing unwanted dishes, replacing utensils, and refilling beverages.