Allen Figueroa

Red Robin

Whittier, CA

07.2021 - 05.2022

Assisted servers in setting up tables for guests.
Organized food orders and ensured accuracy of items served to customers.
Greeted and welcomed customers as they arrived at the restaurant.
Delivered food to guests in a timely manner while following safety protocols.
Checked all dishes before delivering them to ensure quality standards were met.
Informed servers of any special dietary needs or allergies communicated by customers.
Ensured that all orders were correct before leaving the kitchen area.
Replenished water glasses, condiments and other necessities during meal service.
Provided assistance with clearing plates from tables after meals were completed.
Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Responded promptly to customer inquiries and requests for additional items or services.
Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
Followed proper cash handling procedures when accepting payments from customers.
Resolved customer complaints quickly and efficiently while adhering to company policies.
Assisted in training new staff members on restaurant operations and procedures.
Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Removed dishes and glasses from tables for cleaning.
Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
Helped in training new food runners, sharing best practices and operational knowledge.

Summary