Lincoln T Richardson
Bradfordsville,KY
Summary
Supported production teams in automotive and food manufacturing environments for over 30 years. Assisted in daily operations as a production associate and call center agent, team leader, and supervisor . Currently contributing to production processes at Makers Mark since February 14, 2012 in the bottling plant., and supervising the wastewater treatment plant for the city of Bradfordsville to ensure clean water is produced to have no impact on environmental elements.
Overview
27
27
years of professional experience
Work History
Wastewater Treatment Plant Supervisor
City of Bradfordsville
2023.03 - Current
- Supervised daily operations to ensure compliance with safety regulations and operational standards.
- Managed team performance, providing training and mentorship to enhance employee skills and productivity.
- Implemented process improvements that reduced waste and increased efficiency in production workflows.
- Conducted regular inspections of equipment and facilities to maintain optimal operational conditions.
- Supervised day-to-day functions of plant.
- Coached employees on company standards and efficiency.
- Facilitated safety meetings, reinforcing best practices and promoting a culture of workplace safety among staff.
- Developed staff schedules to ensure adequate coverage while optimizing labor costs and efficiency.
- Sample and test wastewater to make sure it meets state requirements of no bacterial activity.
Production Worker
Makers Mark
2014.08 - Current
- Operated machinery to ensure efficient production flow and maintain quality standards.
- Assisted in training new team members on safety protocols and operational procedures.
- Operate as forklift as needed to keep
- Shipping and workflow moving to meet company needs.
- Assisting with maintenance to change over and set up machines to run different products as needed.
Production Specialist
American Greetings
2010.11 - 2011.08
- Operated machinery used in the production process. Recorded the number of products tested and dates and times. Assisted machine operators. Examined products to verify they met quality standards. Observed equipment operations so that breakdowns were avoided. Lifted heavy loads. Packed finished products. Counted finished products. Loaded and unloaded items from machines or conveyors. Followed instructions, written or verbal. Set up machinery. Maintained cleanliness of assigned area.
Call Center Agent
Sykes
2010.06 - 2010.11
- Spoke with customers by phone. Provided information about products and services. Took and recorded orders. Prioritized data entry daily to ensure customers' needs were met. Effectively identified customer concerns over the phone. Determined charges for services requested. Resolved customer service or billing complaints by exchanging merchandise, refunding money, adjusting bills and offering credit. Communicated with a clear, distinct voice. Maintained effective working relationships with customers. Maintained a positive and professional phone demeanor. Performed office duties such as data entry, filing and copying.
Production Associate
Lord Corporation
2004.04 - 2010.05
- Operated machinery used in the production process. Assisted machine operators. Observed equipment operations so that breakdowns were avoided. Loaded and unloaded items from machines or conveyors. Operated trucks and forklifts. Set up machinery. Operated power tools. Ordered supplies. Ran a chemical line, and tested and mixed chemicals to process raw metals to be used for production. Line leader for around 20 team members. Scheduled work orders and made work assignments for members of the team. Mix adhesives to correct thickness to be sprayed from guns. Maintained spray lines, and repaired equipment as needed. Quality checks and record keeping of audits. Insured all safety measures were met and followed.
Team Leader/ Production Specialist
Holley Performance
1999.07 - 2003.12
- Prioritized work orders based on customer needs. Scheduled employees work. Ordered materials to work cells for team members. Ran quality checks on products made. Safety team coordinator.
Skills
- File management, Customer calls, product ordering, production reports, machinery, quality, writing, billing, copy, credit, customer service, data entry, file management, forklift operator, microsoft office, power tools, telephone skills, SAP, BPICS
- Operations management
- Preventive Maintenance
- Scheduling coordination
- Team Training
- Progress monitoring
- Materials inspection
- Production planning
- Emergency procedures
- Equipment repairs
- Waste reduction
- Policy and procedure implementation
- Quality control analysis
- Environmental compliance
- Preventative maintenance
- Wastewater treatment plant operations
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Team collaboration
- Machine operation
Timeline
Wastewater Treatment Plant Supervisor
City of Bradfordsville
2023.03 - Current
Production Worker
Makers Mark
2014.08 - Current
Production Specialist
American Greetings
2010.11 - 2011.08
Call Center Agent
Sykes
2010.06 - 2010.11
Production Associate
Lord Corporation
2004.04 - 2010.05
Team Leader/ Production Specialist
Holley Performance
1999.07 - 2003.12