Summary
Overview
Work History
Education
Skills
Timeline
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Linda Adams

Hazlehurst

Summary

Dynamic and results-oriented professional with extensive experience in office administration and customer service, notably at Whitfield & Breedlove Accounting. Excelled in improving cash flow and enhancing customer satisfaction through effective communication and organizational skills. Demonstrated proficiency in QuickBooks and office correspondence, contributing to streamlined operations and a positive work environment.

Overview

25
25
years of professional experience

Work History

Secretary

Whitfield & Breedlove Accounting
06.2023 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Improved cash flow with consistent monitoring of customer payments and prompt follow-up on past-due accounts.
  • Streamlined invoice processing for increased efficiency and timely payments.
  • Assisted in month-end closing procedures for accurate financial reporting.
  • Safeguarded company assets by maintaining strict confidentiality of sensitive financial information.
  • Provided exceptional customer service while addressing inquiries related to invoicing, account balances, and payment arrangements.
  • Ensured compliance with established policies and procedures related to accounts receivable processes.
  • Reduced outstanding balances by diligently following up on overdue invoices with clients.
  • Enhanced financial accuracy by meticulously tracking and reconciling accounts receivable transactions.
  • Maintained organized filing system, ensuring easy access to critical financial documents.
  • Assisted in annual audits, compiling relevant data and records related to accounts receivable activities.
  • Managed daily cash applications, allocating incoming funds accurately to corresponding client accounts.
  • Received dues, fees and payments and provided transaction receipts.
  • Maintained accurate records of organizational finances and generated reports as requested.
  • Maintained confidentiality of information related to receiving, recording and depositing of funds.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Accounts Receivable Secretary

Lark United Manufacturing
04.2013 - 06.2024
  • Supported accounting team by providing detailed reports on accounts receivable status and activity.
  • Streamlined invoice processing for increased efficiency and timely payments.
  • Improved cash flow with consistent monitoring of customer payments and prompt follow-up on past-due accounts.
  • Collaborated with sales department to resolve discrepancies and ensure accurate billing information.
  • Prepared bank deposits, ensuring timely processing of funds received from customers.
  • Assisted in month-end closing procedures for accurate financial reporting.
  • Built strong relationships with clients, fostering open lines of communication regarding account status and payment terms.
  • Increased collection rates through diligent communication with clients regarding outstanding balances.
  • Safeguarded company assets by maintaining strict confidentiality of sensitive financial information.
  • Managed daily cash applications, allocating incoming funds accurately to corresponding client accounts.
  • Received dues, fees and payments and provided transaction receipts.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Manager

Flash Foods
01.2000 - 04.2013
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

Jeff Davis High School
Hazlehurst

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Appointment scheduling
  • File management
  • Multi-line phone systems
  • Quickbooks
  • File systems management
  • Supply ordering
  • Payroll processing
  • Payroll administration
  • Spreadsheet management
  • Database administration
  • Accounts receivable and payable
  • Payment posting
  • Accounts payable
  • Phone etiquette
  • Office correspondence

Timeline

Secretary

Whitfield & Breedlove Accounting
06.2023 - Current

Accounts Receivable Secretary

Lark United Manufacturing
04.2013 - 06.2024

Manager

Flash Foods
01.2000 - 04.2013

Jeff Davis High School

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Linda Adams