To secure a position with a company that will aid in my professional development while contributing to the company's growth and maintaining a healthy and professional work environment
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Taco Bell
01.2018 - Current
Analyze sales and labor numbers throughout each day enabling decisive forecasting skills during daily operations
Balanced cash drawers and safes at the end of each shift
Budget monitoring and maintaining, buying and supply ordering along with Profit and Loss experience and knowledge
Closing restaurant (check-out reports and cashing out, filling in daily restaurant sales report and safe count)
Coached team members on proper safety and sanitation methods according to county health department regulations
Conducted restaurant opening and closing procedures dropping cash deposits, running reports and completed documentation
Coordinated repairs, installations, and purchasing of equipment and fixtures for the restaurant
Created purchase orders for operational and food cost and approved related invoices for payment
Demonstrated patience and a positive attitude with team while motivating to achieve daily and weekly goals
Develop and maintain a positive team environment, coordinating daily huddles and ongoing training and development programs
Implemented par levels on order guides to minimize waste and lower food cost
Interview and hire new team members, deliver orientation and schedule trainings accordingly
Maintain and create strong relationships with guests resulting in repeat business and support
Managed a staff of [10] per shift overseeing FOH and BOH operations related to food presentation, host and server functions
Oversee day to day activities for front and back of the house including scheduling, menu changes and updating P.O.S
System
Worked with both staff and customers to provide a positive, safe dining experience
Shift Supervisor
Allegiance Comm.
05.2010 - 05.2012
Assist in office management and organization procedures
Attend daily and weekly meetings to discuss business and progress of employees
Coordinate with other departments to ensure timely installs
Create and update records ensuring accuracy and validity of information
Enforce company standards and rules on daily basis
(attendance, training, and more)
Perform Manager duties in the absence of the Manager
Report suspicious behavior and/or violations of rules and regulations to the proper authority
Sort and distribute communications in a timely manner—incoming mail and prepare outgoing mail (envelopes, packages, etc.)
Train new employees
Upsell cable services
Utilize office appliances such as photocopier, printers etc
And computers for word processing, spreadsheet creation etc
Developed policy and procedures for call center to follow