Linda Archambault
Phoenix,AZ
Summary
Attentive Surgery Scheduler familiar with ICD-10 coding, multiple EHR systems. Skilled in organizing paperwork. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services. Well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Well-versed in checking coverage, obtaining authorizations and collecting payments. Effective at setting up as many as twenty weekly procedures for three surgeons in a busy vascular practice. Well-versed in checking coverage, obtaining authorizations and collecting payments.
Overview
8
8
years of professional experience
Work History
Surgery Scheduling Coordinator
Vascular Centers Of America
11.2022 - Current
- Coordinated with facilities to set up surgeries for 2 Cardiovascular Surgeons and1 Nurse Practioner
- Verified insurance coverage and obtained pre-authorizations.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Educated patients about surgeries and provided treatment plan documentation.
Surery Scheduler
Dignity Health
09.2021 - 03.2022
- Scheduled surgeries for 2 very busy surgeons, 1 Plastic surgeon, 1 Orthopedic surgeon.
- Obtained prior authorizations, maintained surgeons' calendars, scheduled surgeries at multiple facilities.
- Communicated with patients about all aspects of surgery, reminder calls two days prior to surgery. Scheduled post operative visits.
- Organized and detail-oriented with a strong work ethic
Department Supervisor
Dignity Health
05.2021 - 08.2021
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Managed team of 20 employees, delegated tasks and held each employee accountable for completing assignments.
Department Manager
Banner University Medical Center Phoenix
04.2018 - 12.2019
- Managed multi-specialty department of 13 surgeons and over 20 support staff.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
Office Manager
Richard Rafael MD
01.2015 - 03.2018
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Medical billing for all office procedures
- Assisted Physician when required.
- Maintained building; ensuring office was aligned with OSHA requirements.
- Reviewed/updated contacts with insurance companies.
Education
Bachelor of Science - Healthcare Administration
Colorado Technical Institute
Colorado Springs, CO07.2018
Skills
- GYN, Orthopedic, Plastic & Vascular Surgery
- Verifying insurance
- Obtaining Authorizations
- ICD-10 (International Classification of Disease Systems)
Timeline
Surgery Scheduling Coordinator
Vascular Centers Of America
11.2022 - Current
Surery Scheduler
Dignity Health
09.2021 - 03.2022
Department Supervisor
Dignity Health
05.2021 - 08.2021
Department Manager
Banner University Medical Center Phoenix
04.2018 - 12.2019
Office Manager
Richard Rafael MD
01.2015 - 03.2018
Bachelor of Science - Healthcare Administration
Colorado Technical Institute
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