Linda Armstrong
Noble
Summary
Dynamic Shift Manager with a proven track record at Wendy's, excelling in training and mentoring staff to enhance team performance. Skilled in payment processing and compliance, I foster exceptional customer service, driving repeat business and operational efficiency. Committed to optimizing workforce productivity while maintaining a positive work environment.
Overview
11
11
years of professional experience
Work History
Shift Manager
Wendys Restaurant
03.2020 - Current
- Coached crew members to optimize performance and motivate toward more efficient work.
- Kept employees operating productively and working on task to meet business and customer needs.
- Exercised composure under pressure and in escalated customer service scenarios.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Trained and mentored new employees to maximize team performance.
Assistant Manager
Taco Bell
06.2015 - 02.2020
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Fresno High
Fresno, CASkills
- Schedule oversight
- Compliance
- Training and mentoring
- Payment processing
- Staff training and onboarding
Timeline
Shift Manager
Wendys Restaurant
03.2020 - Current
Assistant Manager
Taco Bell
06.2015 - 02.2020
High School Diploma -
Fresno High