Linda Beasley
Healthcare Admin
Pontiac,MI
Summary
An experienced professional with a degree in Health Care Administration who has worked collaboratively and independently in a healthcare setting. Dedicated to developing and acquiring additional skills and determined to use these skills to facilitate a successful healthcare system. Possesses strong interpersonal skills and the ability to problem-solve quickly and efficiently. Committed to creating a positive environment through positive interactions and a customer-service approach, and experience in working with diverse populations.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work History
Administrative Assistant/Front Desk
Pace Southeast Michigan
Southfield, MI
01.2016 - Current
- Provide administrative support to over 50 staff members daily to ensure efficient center operation
- Created and maintained electronic and physical filing systems for over 100 patients
- Answer multi-line phone systems, route calls, deliver messages to staff, and greet visitors
- Record meeting minutes to provide historical account of actions, measure progress against strategic plan, and drive accountability
- Create detailed expense reports to facilitate reimbursement for business expenses incurred
- Set up conference rooms, technology, and materials to facilitate meetings.
Internship Student
Ascension Providence Hospital
Southfield, MI
09.2022 - 01.2023
- Maintained confidentiality of information regarding clients and company
- Delivered customer service to patients coming to hospital by meeting their needs
- Educate customers about billing, payment processing, and support policies and procedures
- Gathered data, assessed and fulfilled callers' needs, and educated them on essential policies and procedures
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Developed strong organizational and communication skills through coursework and volunteer activities
- Identified issues, analyzed information and provided solutions to problems
- Proved successful working within tight deadlines and fast-paced environment
- Applied effective time management techniques to meet tight deadlines
Medical Office Receptionist
Harmony Surgery Center
Macomb, MI
01.2013 - 01.2016
- Met over 75 patients and visitors daily via telephone and in person
- Answered and transferred calls managed over 50 customer calls per day
- Maintained patient databases and updated information in alignment with HIPAA protocols
- Scheduled, rescheduled, and canceled appointments; processed prior authorization for patients.
Medical Assistant
Pontiac Teen Health Center
Pontiac, MI
01.2003 - 01.2013
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Explained treatment procedures for examinations to patients
- Assisting, collecting, and preparing laboratory specimens
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders
- Gathered forms and copied insurance cards to collect patient information for billing and filing.
- Obtained client medical history, medication information, symptoms, and allergies
- Completed clinical procedures and gathered patient data for interpretation by physician
- Collected and documented patient medical information such as blood pressure and weight
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Called and faxed pharmacies to submit prescriptions and refills
- Sanitized, restocked, and organized exam rooms and medical equipment
- Documented vital signs and health history for patients in clinic and hospital environments
Education
Associate of Arts - Health Care Administration
Oakland Community College
2023
Bachelor of Science - Community Development in Health Sciences
Central Michigan University
Mt. Pleasant, MI 08.2023 - Current
Certificate: Leading Healthcare Quality And Safety -
The George Washington University
Washington, DC 09.2023 - 10.2023
Essentials of Learning To Lead: Certificate -
PACE Southeast Michigan
Southfield, MI 08.2023 - 11.2023
Professional Development in Executive Assistant -
Alison Education Company
Galway, NY 08.2020 - 08.2020
Certificate: Health Information Technology -
Macomb Community College
Clinton Township, MI06.2012
Skills
- Microsoft Office, PC, and Apple platforms
- Social media sites
- Academic research
- Public speaking
Timeline
Certificate: Leading Healthcare Quality And Safety -
The George Washington University
09.2023 - 10.2023
Bachelor of Science - Community Development in Health Sciences
Central Michigan University
08.2023 - Current
Essentials of Learning To Lead: Certificate -
PACE Southeast Michigan
08.2023 - 11.2023
Internship Student
Ascension Providence Hospital
09.2022 - 01.2023
Professional Development in Executive Assistant -
Alison Education Company
08.2020 - 08.2020
Administrative Assistant/Front Desk
Pace Southeast Michigan
01.2016 - Current
Medical Office Receptionist
Harmony Surgery Center
01.2013 - 01.2016
Medical Assistant
Pontiac Teen Health Center
01.2003 - 01.2013
Associate of Arts - Health Care Administration
Oakland Community College
Certificate: Health Information Technology -
Macomb Community College
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