Megan Catalano
Anaheim,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant/Front Desk
Oc Metals
06.2018 - 02.2023
- Process purchase request and invoices
- Answer multiline telephone and direct calls to appropriate staff and greeted and assisted clients
- Maintain equipment and supplies levels; maintaining a safe and clean working environment
- Manage multiple projects and calendars including coordinating meetings, scheduling and facilitating conference calls for management staff
- File and organize physical and electronic documents
- Maintain accurate and up-to-date filing systems
- Perform basic administrative tasks such as data entry, scanning, and photocopying
- Accounts Receivable - calling on past due accounts
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Front Desk
Temecula Valley Family Physician
01.2014 - 05.2018
- Prepared computerized physician order entry for review and discharge orders
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Answered phone calls and processed updates on patient's record
- Transcribed medical record documentation utilizing electronic medical record applications during patient's visit
- Documented all diagnoses, treatment plans, prescriptions, discharge and follow-up information
- Completed verification of benefits for multiple clients within the appropriate timelines
- Assisted in training new team members
- Worked effectively and maintain expected productivity
- Supported office staff and operational requirements with administrative tasks.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Helped patients complete necessary medical forms and documentation.
- Transcribed phone messages and relayed to appropriate personnel.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Diploma -
Saddleback High School
Santa Ana, CA09.2005
Skills
- Databases
- Meeting Coordination
- QuickBooks
- HIPAA
- Triage
- Transcription
- Microsoft Office
- Microsoft Word
- Microsoft excel
- Computer skills
- Accounting
- Bilingual
- Administrative experience
- Office manager experience
- Front desk
- EMR systems
- Microsoft Excel
- Medical billing
- CPR
- Medical records
- Organizational skills
- Microsoft Powerpoint
- Medical terminology
- Customer service
- Project Support
- Time management
- Multi-line telephone systems
- Mail handling
- File management
- Phone etiquette
- Medical office experience
- CPT coding
- Data entry
- Communication skills
- Order entry
- Insurance verification
- Office experience
- Cash handling
- Cashiering
- Stocking
- Calendars management
- Project management
- Managing office supply inventory
- Event planning
- Appointment scheduling
Timeline
Administrative Assistant/Front Desk
Oc Metals
06.2018 - 02.2023
Front Desk
Temecula Valley Family Physician
01.2014 - 05.2018
Diploma -
Saddleback High School