Linda Bidos
Arlington,TX
Summary
Dynamic entrepreneur with a proven track record at JPMorgan Chase Bank, excelling in client relationship management and managing high-volume operations. Transitioned into entrepreneurship following a personal health journey, now founder of a clean beauty brand focused on natural, plant-based skincare and hair care solutions. Proven ability to launch and grow a product-based business, manage supplies, build customer trust, and drive brand visibility through innovative marketing and e-commerce strategies. Passionate about clean beauty and natural wellness, coupled with strong business development skills, has fostered lasting customer trust and satisfaction.
Overview
27
27
years of professional experience
Work History
Founder
Ohemaa, LLC
08.2022 - Current
- Founded a natural skincare and hair care brand offering 100% pure Argan oil, Moringa oil, Shea butter, Shea Nolitca, Hair Growth oil and Haitian Black Castor oil
- Developed brand identity, product souring, and e-commerce infrastructure
- Built direct supplier relationships and managed inventory, packaging, and fulfillment
- Created marketing strategies including social media, content, and influencer outreach
- Applied knowledge of wellness and functional health to product education and customer trust
Financial Services Representative
JPMorgan Chase Bank
06.1998 - 01.2015
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Increased client satisfaction by providing tailored financial advice and investment recommendations.
- Worked closely with other departments to provide seamless service delivery for complex client requests.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Advised clients on retirement planning options such as IRAs or annuities based on individual goals.
- Assessed credit applications accurately by analyzing applicants'' financial history, income stability, and repayment capability.
- Assisted clients in navigating complex financial situations, offering solutions that met their unique needs.
- Maintained updated records of all financial transactions to support traceability.
- Identified opportunities to cross-sell products, resulting in increased revenue for the bank.
- Led training sessions for new hires on financial products and services, enhancing team knowledge and performance.
- Developed marketing materials for financial products, effectively communicating benefits to potential clients.
- Analyzed client feedback to identify areas for service improvement, leading to enhanced client satisfaction rates.
- Facilitated resolution of complex client inquiries, ensuring high level of service and client trust.
- Analyzed and interpreted financial data to inform business decisions.
- Built and established relationships with clientele to improve future business opportunities.
- Streamlined client onboarding process, reducing time to account activation and increasing customer satisfaction.
- Managed portfolio of high-net-worth clients, consistently meeting and exceeding financial service expectations.
Education
Bachelor of Arts - Interdisciplinary Studies
The University of Texas At Arlington
Arlington, TX12-2006
Skills
- Strategic leadership
- Client Relationship Management
- Business Development
- Brand Building & Marketing
- Financial Operations
- Clean Beauty and Natural Wellness
- E-commerce & Product Launches
- Vendor & Inventory Management
- Start-up operations
- Customer Experience
- Entrepreneurial and innovative
- Strategic business planning
Timeline
Founder
Ohemaa, LLC
08.2022 - Current
Financial Services Representative
JPMorgan Chase Bank
06.1998 - 01.2015
Bachelor of Arts - Interdisciplinary Studies
The University of Texas At Arlington
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