Hard working employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hi, I’m
Linda Boser
Plant City,FL
Summary
Overview
37
years of professional experience
1
Certification
Work History
American Income Life Insurance CompanyPompano Beach, FL
Health and Life Insurance Agent
06.2023 - Current
Job overview
- Communicated with clients to understand needs and identify best policies for each case.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Ensured compliance with all applicable laws when issuing policies or making recommendations.
- Conducted on line and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Obtained underwriting approval by completing application for coverage.
- Resolved customer issues in a timely manner while providing excellent customer service.
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Developed appropriate quotes based on risk information.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Closets by DesignLouisville , KY
Project Coordinator
06.2020 - 05.2023
Job overview
- Coordinating all closet installation, managing job assignment cost for Installation team, confirming customer contract, payment, installation, all builder and contractor installation confirmation
- Daily working in Office Teams, Outlook, Synchrony Financing, and Converge payment
- Created a new process of team communication with remote workers, designers, production, and office groups.
Smart Care Equipment Solutions of Ecolab
Office Administrator
08.2014 - 06.2020
Job overview
- Administrator to Vice President of Communication division, daily office operation for call center of 100 Employees, Manage top 5 account preventative maintenance program
- SAP, Concur, Teams, Outlook, Word, Excel, PowerPoint, National social Employee recognition team, event planning, and GPS management for technician fleet
Nob City Salon and Day Spa
Salon & Spa Manager
01.1987 - 08.2014
Job overview
- Esthetician and Manager
- Manage Hair Designers, Nail Technicians, Massage Therapist, Estheticians, retail, payroll, OSHA, and state requirements
- Perform all skin care and advanced treatments.
Education
University Overview
- Plainfield High School, Plainfield, IN
- IUPUI, Indianapolis, IN
- A Cut Above Beauty School, Greenwood, IN
- Advanced Paramedical Esthetic Training Cleveland, OH
Skills
- Project Management
- Customer Service
- Multiple Priorities Management
- Compliance Enforcement
- Detail Oriented
- Conflict Resolution
- Decision-Making
- Task Delegation
- Data Collection
- Community Outreach
- Sales and Marketing
- Remote Team Management
- Project Scheduling
- Event Planning and Execution
- Team Coordination
- Meeting Facilitation
- Volunteer Management
Leadership Experience
Leadership Experience
Captain for my school marching band to now being a member of the Amazing Awesome 2nd Time Arounders Marching Band. I enjoy creating, leading, and working with all personalities and talents.
Communication Skills
Communication Skills
- Two-time winner of Customer Service Representative of the year, Ecolab
- Two-time winner Rising Star Award, Smart Care Equipment Solutions
References
References
Available upon request
Certification
- Florida Health and Life Insurance
Timeline
Health and Life Insurance Agent
American Income Life Insurance Company
06.2023 - Current
Project Coordinator
Closets by Design
06.2020 - 05.2023
Office Administrator
Smart Care Equipment Solutions of Ecolab
08.2014 - 06.2020
Salon & Spa Manager
Nob City Salon and Day Spa
01.1987 - 08.2014