Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Brekke

Sioux Falls,SD

Summary

Proven leader in sales and customer retention, excelling in roles at Yelloh Home Delivery and Esurance. Skilled in upselling, cross-selling, and leads prospecting, I boosted revenues and maintained top customer satisfaction. Promoted for exceptional territory management and team leadership, I consistently surpassed sales goals through strategic planning and excellent communication.

Overview

8
8
years of professional experience

Work History

Route Sales Representative

Yelloh Home Delivery
Sioux Falls, SD
07.2018 - Current
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Collaborated with customers to identify needs and provided catered solutions
  • Maximized sales through effective territory management and strategic route planning.
  • I was promoted to Assistant Manager while in Washington state until the depot closure.

Assistant Manager

Yelloh Home Delivery
Tacoma, WA
05.2023 - 10.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Filled in on routes as needed, including Saturdays.

Inbound Sales Agent

Esurance
Sioux Falls, SD
02.2016 - 04.2018
  • Provided exceptional customer service, resolving issues promptly and professionally.
  • Utilized active listening skills to identify customer needs and provide appropriate solutions.
  • Resolved complaints to satisfy customers and encourage future transactions.
  • Provided auto insurance quotes to potential customers.

Education

Bachelor of Arts - Business Administration/Marketing Management

Colorado Technical University
Colorado Springs, CO
05.2005

Associate of Arts - Financial Services

Southeast Technical Institute
Sioux Falls, SD
05.2001

Skills

  • Customer Retention
  • Sales Goals
  • Leads Prospecting
  • Leader in Sales

Timeline

Assistant Manager

Yelloh Home Delivery
05.2023 - 10.2023

Route Sales Representative

Yelloh Home Delivery
07.2018 - Current

Inbound Sales Agent

Esurance
02.2016 - 04.2018

Bachelor of Arts - Business Administration/Marketing Management

Colorado Technical University

Associate of Arts - Financial Services

Southeast Technical Institute
Linda Brekke