Kevin Bianchi
Las Vegas,NV
Summary
Energetic Golf Caddy versed in managing player needs and navigating courses with ease. Communicates to resolve issues and maintains equipment safely.
High-energy professional committed to top-notch service. Operates golf carts to safely transport players through course. Monitors for hazards and resolves grounds issues for player convenience.
Resourceful Golf Caddy known for high productivity and efficient task completion. Possess specialized skills in course knowledge, player support, and equipment management. Excel in communication, time management, and adaptability, ensuring seamless golfing experiences for clients. Strive to enhance game enjoyment through proactive service and strategic advice.
Seasoned Golf Caddy boasting proven experience in golf course operations, club selection advice and maintaining professional relationships with golfers. Emphasize strong knowledge of golf rules, etiquette, and tactics. Demonstrate leadership skills, physical fitness, customer service orientation and communication abilities. Known for improving golfer's game with strategic advice and fostering repeat business through exceptional interpersonal skills.
Overview
30
30
years of professional experience
1998
1998
years of post-secondary education
1
1
Certification
Work History
Golf Caddy
Southern Highlands Golf and Country Club
Las Vegas, NV
01.2021 - Current
- Assisted golfers with club selection and course navigation.
- Maintained golf bags and equipment for optimal performance.
- Provided real-time information on course conditions and hazards.
- Collaborated with staff to ensure smooth operations during events.
- Supported players by keeping score and tracking pace of play.
- Engaged with guests to enhance their overall golf experience.
- Adapted to various player preferences for personalized service.
- Recommended suitable club selections based on individual playing abilities.
- Provided exceptional customer service to ensure a pleasant experience for all clients.
Assistant Golf Professional and Bartender
Petaluma Golf & Country Club
Petaluma, California
05.2019 - 12.2020
- Assisted in managing daily golf operations and member services.
- Coordinated tournament logistics and scheduling for club events.
- Provided instruction and support to junior golf professionals and staff.
- Fostered positive relationships with members to enhance club experience.
- Resolved member inquiries and concerns effectively and professionally.
- Assisted with ordering items, apparel and clubs for pro shop from various vendors.
- Managed tee time reservations and handled customer inquiries.
- Open and closed pro shop and bar.
- Provided food and beverage service.
Self Employed Golf Instructor
Myself
Petaluma, California
07.2014 - 01.2021
- Developed personalized lesson plans for diverse skill levels and ages.
- Demonstrated proper golf techniques and swing mechanics to students.
- Organized group clinics to promote teamwork and skill development.
- Provided constructive feedback to encourage student progress and confidence.
- Counseled students regarding mental aspects of the game such as concentration techniques and visualization methods.
Brand Ambassador for Nike
Nike
Rohnert Park, California
07.2012 - 07.2013
- Engaged customers through product demonstrations and brand storytelling.
- Collaborated with team members to execute promotional events and activities.
- Educated consumers on Nike products and their unique features.
- Provided feedback on customer preferences to improve marketing strategies.
- Promoted positive company image through superior customer service experiences.
- Communicated regularly with team members regarding progress updates on projects.
Bartender
Bear Republic Brewing
Healdsburg, California
07.2006 - 07.2012
- Mixed cocktails and beverages according to standardized recipes.
- Provided excellent customer service in a fast-paced environment.
- Maintained cleanliness of bar area and equipment.
- Trained new bartenders on procedures and drink preparations.
- Implemented safety and sanitation practices during shifts.
- Engaged customers to create a welcoming atmosphere.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Outside Service Coordinator and Bartender
Big Horn Golf Resort and Plantation Golf Club
Palm Desert, California
01.1996 - 07.2002
- Coordinated service requests and ensured timely responses from relevant teams.
- Managed schedules for service delivery and coordinated appointments with clients.
- Communicated effectively with clients to gather information and address concerns.
- Maintained accurate records of service requests and client interactions in the system.
- Coordinated service schedules and appointments with clients
- Provided food and beverage as needed
Education
Bar Certification - Bar Manager Internship
Saratoga Inn And Resort
Saratoga, WY 07.1994 - 07.1996
Bachelor of Arts - Business And Hospitality
California State University, Chico
Chico, CA 09.1990 - 08.1994
Associate of Arts -
Santa Rosa Junior College
Santa Rosa, CA 08.1990 - 09.1993
Montgomery High School
Santa Rosa, CASkills
- Club selection
- Course navigation
- Equipment maintenance
- Pace of play
- Customer service
Certification
- PGA golf academy
- Landmark education forum graduate
Timeline
Golf Caddy
Southern Highlands Golf and Country Club
01.2021 - Current
Assistant Golf Professional and Bartender
Petaluma Golf & Country Club
05.2019 - 12.2020
Self Employed Golf Instructor
Myself
07.2014 - 01.2021
Brand Ambassador for Nike
Nike
07.2012 - 07.2013
Bartender
Bear Republic Brewing
07.2006 - 07.2012
Outside Service Coordinator and Bartender
Big Horn Golf Resort and Plantation Golf Club
01.1996 - 07.2002
Bar Certification - Bar Manager Internship
Saratoga Inn And Resort
07.1994 - 07.1996
Bachelor of Arts - Business And Hospitality
California State University, Chico
09.1990 - 08.1994
Associate of Arts -
Santa Rosa Junior College
08.1990 - 09.1993
Montgomery High School
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